Operations Manager (Retail Media) – Spain Médiaperformances

Location: Barcelona, Spain (approximately 20% travel)

Contract: 6-month fixed-term contract | Start date: Early October / ASAP

At Médiaperformances, we have launched our Retail Media business in Spain.

As part of a 5-month fixed-term contract to cover maternity leave, we are looking for an Operations Manager to oversee in-store deployments, ensure high service quality and build robust processes to support rapid and sustainable growth.

This is a key role within the Spanish business: you will act as the country’s operational point of contact, with a direct impact on execution, quality and the experience of our retail partners and clients.

Your mission

Deployment & Operations

• Oversee the deployment of equipment across stores and retail chains (pre-installation site visits, installation monitoring, etc.)

• Coordinate local service providers and establish clear governance and ways of working

• Act as the operational point of contact between retailers, partners and Médiaperformances

• Identify recurring operational issues and implement optimisation and improvement plans (quality, timelines, coordination)

• Manage stock and equipment, including inventory management and after-sales service

• Support the identification and negotiation of local partners when required

Quality & KPIs

• Monitor operational KPIs and drive continuous improvement across retailers and at country level

• Coordinate alerts and escalations with the Country Manager and the French Operations team

• Conduct field audits and ensure regular monitoring of service quality