Product Design Manager MaintainX
Mobile-first workflow management platform for digitizing paper-based procedures.
Permanent
Remote: Not specified
160K to 236K $ a year
> 5 years
Skills we're looking for
Motivational skills
Training and development
You'll be part of
United States of America
800 employees
Software
Our take
MaintainX is a mobile-first workflow management platform designed to free industrial and front-line workers from using clipboards and spreadsheets, instead providing them with digital tools that streamline workflows that in turn, boost productivity. The company's software helps workers track reactive maintenance, and preventative maintenance, and control daily business operations. It is designed to work with organisations of all sizes, and it is successful with a customer retention rate of 98%. With customers including McDonalds, Duracell, Volvo, and DHL, MaintainX has experienced rapid growth since its inception in 2018. Boasting substantial funding from several investment organisations and angel investors, the startup is accelerating its r&d efforts, new market growth and expanding its operations and business reach.
You'll be working on
- Our users are maintenance technicians, reliability engineers, and operations managers working on factory floors, in processing plants, and across distributed facilities
- We’re looking for a Product Design Manager to lead a team of product designers who make these complex, high-stakes workflows simple, intuitive, and increasingly AI-powered
- You’ll set creative direction across your team’s product areas, grow designers at different stages of their careers, and partner deeply with Product and Engineering to ensure design is shaping outcomes, not just shipping screens
- In this role, you’ll be close to the work, close to the people, and accountable for both
- Own design quality across your team’s product areas for web and mobile. Guide designers through ambiguity, review work with a sharp eye, and ensure what ships is grounded in real user needs and built to a high standard
- Lead and grow a team of 4-6 product designers. Run 1:1s, drive career growth, deliver clear feedback, and build a team culture where people do their best work. You’ll be responsible for hiring, performance, and developing the next generation of design talent at MaintainX
- Translate product strategy into focused design execution. Help your team understand not just what they’re building, but why it matters. Set a clear, directional vision for your team’s focus, rooted in customer understanding and business context
- Partner closely with Product Managers and Engineering leads. Align on priorities, unblock delivery, and advocate for design quality and user needs in every conversation
- Raise the craft bar. Contribute to design critiques, invest in our design system, and ensure consistency and coherence across the experiences your team touches
- Lead your team in adopting AI tools and practices to accelerate design work and push the quality and speed of your team’s output
Benefits
- Flexible time off
- Comprehensive healthcare coverage
- Training and development investments
- Competitive salary and equity opportunities
We're looking for
- Strong product thinking and craft judgment. You understand customer problems, business tradeoffs, and how to connect design work to strategy. You don’t simplify by removing; you simplify by clarifying
- 6+ years of product design experience in B2B SaaS or enterprise platforms. You’ve shipped complex, multi-surface work and you know what good looks like because you’ve done it yourself
- An expert level of English, both spoken and written, is required, as the individual will need to lead platform engineering managers across multiple teams, present technical priorities to executive stakeholders, and align with engineering leaders outside Québec on a daily basis
- You build trust through how you show up. Consistent, direct, and accountable. You create clarity for your team, resolve friction with partners early, and lead with enough confidence to make decisions and enough humility to change your mind
- You care about AI-powered product experiences, both in how your team designs for AI-first workflows and in how they use AI tools to push the quality and speed of their own work
- 1–3 years of experience managing product designers. Running 1:1s, giving feedback that changes the work, navigating performance conversations, and helping people grow. You chose management because you’re energized by making others better
- Experience with frontline, mobile-first, or offline-capable product design
- Background in industrial, operations, or maintenance-adjacent domains
- Experience contributing to or scaling a design system
- Familiarity with designing for AI-powered workflows and data-rich interfaces