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Senior Manager of Employee Relations
Job summary
Permanent contract
London
Salary: Not specified
Experience: > 5 years
Skills & expertise
Employee relations
Employment law
Communication skills
Questions and answers about the job
The position
Job description
- Reporting to the Director of Employee Relations, UK & Ireland, this role sits within LSEG’s Global Employee Relations Centre of Excellence (CoE) and provides enterprise‑level leadership for Employee Relations across the Group
- The role operates as a design and decision‑making authority, shaping Employee Relations policies, frameworks and ways of working to support fair, consistent and sustainable outcomes
- The role makes balanced, well‑reasoned decisions on matters that may involve legal, regulatory, reputational and cultural considerations, ensuring approaches are equitable, proportionate and defensible
- Working within a global and diverse organisation, you will support senior‑level decision‑making on Employee Relations matters that have cross‑jurisdictional, Group‑wide or precedent‑setting implications
- Through close partnership with People Leaders, the People Function and a wide range of stakeholders, you will help embed inclusive Employee Relations practices that support organisational effectiveness, regulatory expectations and positive colleague experience
- Provide trusted Employee Relations guidance and coaching to People Leaders, People Partners and senior stakeholders on complex or sensitive matters, supporting consistent and legally compliant outcomes
- Lead and oversee high‑impact Employee Relations cases, including senior‑level grievances, investigations, disciplinary and whistleblowing matters, particularly those with enterprise, reputational or precedent‑setting considerations
- Act as a senior escalation point within the Employee Relations CoE, offering governance, quality assurance and oversight to support confidence, consistency and sound decision‑making
- Lead or contribute to organisation‑wide Employee Relations programmes and initiatives, including organisational change, redundancy and transformation activity involving multiple stakeholders
- Partner with colleagues across the People Function, Legal and the business to design, review and embed Employee Relations frameworks, policies and ways of working
- Use data, insight and technology to identify themes, emerging risks and opportunities for improvement across Employee Relations activity
- Build constructive, professional relationships with senior stakeholders, supporting informed decisions and appropriately challenging approaches that may introduce legal, regulatory or cultural risk
- Produce clear, balanced and accessible written outputs, including outcome communications, senior briefings and risk assessments for complex or sensitive matters
- What you’ll get in return:
- An opportunity to work within a global Employee Relations Centre of Excellence, contributing to the development of inclusive, consistent and forward‑looking Employee Relations practices that support colleagues, leaders and the wider organisation
Preferred experience
- A collaborative approach, with a focus on partnership, learning and continuous improvement
- Ability to analyse patterns in Employee Relations activity and translate this into practical, forward‑looking recommendations
- Sound judgement, with the ability to consider colleague experience, organisational impact and risk in a balanced way
- Experience managing complex or high‑risk Employee Relations matters end‑to‑end, including senior‑level or organisation‑wide cases
- Current knowledge of UK employment law and contemporary Employee Relations practice
- Clear and inclusive communication skills, with the ability to explain complex issues, influence decisions and support others through challenging topics
- Experience supporting organisational change, restructuring or business transformation activity
- Confidence using data, insight and digital tools (including AI) responsibly to support Employee Relations casework, identify trends and inform decision‑making
- Experience working with trade unions or employee representative bodies in a UK context
- Ability to manage multiple priorities in complex settings and engage constructively with differing views
- Experience operating at a senior level within Employee Relations, with practical application of UK employment law in complex environments