Technical Support Specialist - Generalist Livestorm

For this Technical Support Specialist - Room Squad role, we are looking for someone with the following experience:

• Previous experience on a Technical Support role in a tech company
• Experience with ticket management systems such as Jira
• Very good English and communication skills (French is a plus)
• Knowledge in SQL is a plus.
• Knowledge in video and audio streaming is a plus.
• Knowledge in web technologies is a plus.

Moreover, we are looking for someone who can work in the Paris timezone (we accept a time difference of 2 hours).

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

What it is like to join Livestorm and the Stormies:

🗺 Work from anywhere you want:

• 🏡 Home (participation for equipment and costs, according to our expense policy)
• 🏢 Paris office (snacks, drinks, afterworks...)
• 💼 Coworking space (covered up to €300 including VAT per month, or local currency equivalent)
• 🚉 Business trips are covered (according to our internal T&E policies)
• 🚲 Sustainable mobility package for daily trips to go to work

🎉 Cheer up your Stormie life:

• 🎿 Off-sites twice a year
• 🕹 Weekly activities (online board games, riddles...)
• 👐 Teambuildings
• 🗣 Monthly Talking times

💙 Take care of yourself (with Moka.care)

🤝 Participate to our referral program

👶 Livestorm signed the "Parental act"

And also, benefit from:

🌍 All legal and mandatory benefits from your work country for EOR contracts.

🇫🇷 All French legal benefits for French contracts: €9 of lunch vouchers with Swile (covered at 50%), health insurance with Alan (covered at 50%), transport subscription to go to work (covered at 50%), and CSE with cultural & sport activities via Leeto.