At netRivals we help hundreds of businesses optimize their sales adopting real-time pricing policies. To achieve so, our systems compare millions of products on a daily basis so that our customers are able to find their rivals.
We work in more than 50 countries for big and small customers without discrimination and we are aiming to democratize the analysis of prices and competitors. We want that both retailers and brands get an accurate vision of their markets in real time at an unbeatable price.
Do you want to join us and help our customers become more competitive?
The Role:
We are looking for a customer-oriented Customer Success Manager. This person will act as a liaison, help our clients to achieve their business objectives and growth, provide product information and resolve any problems that our clients might face with accuracy and efficiency.
We are interested in finding a candidate that feels comfortable being proactive when contacting customers. We aim at generating a close connection with the customer in order to help them engage with our brand.
The target is to ensure excellent service standards and maintain high customer satisfaction by:
Desired Skills and Experience:
What we offer:
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