• As part of our Sales organization, Kong’s Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers
• This is a position supporting Enterprise & Strategic accounts within the French region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!
• Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions
• Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production
• Support PoCs throughout the entire evaluation process
• Onboard and train new customers and establish revenue potential with existing customers
• Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts
• Create technical documentation for DevOps, implementations, and services engagements
• Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc
• And any additional tasks required by manager

Benefits

• Flexible time off: Take time to take care of yourself and the things that matter most
• Stock options: We want you to share in our success. That’s why stock options are offered to most Kongers
• U-First Fridays: Get 4 hours a month for continuous learning with a book, podcast, or course of your choice
• Virtual events: Stay connected with Donut chats, trivia, fitness challenges, guided meditations, and more
• Home office stipend: Build a home office environment tailored to support your productivity
• Dedicated unplug days: Silence those notifications. Enjoy some well-deserved long weekend where the entire team unplugs

• If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others
• Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models
• Enthusiasm for working in a high profile, fast-paced startup culture
• Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers
• 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company
• Experience working with Open-source technology
• Previous experience with API Gateway or Service Mesh is preferred
• Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra
• Experience with Docker or Kubernetes
• Fluency working on Linux OSes
• Familiarity with DevOps and CD/CI pipeline
• Any knowledge on DCOS/Mesos and Docker Swarm is a plus