• Kong is looking for a Sales Engineer who is motivated to help drive new business, evangelize our technology, onboard and train new customers, and establish revenue potential with existing customers
• Support field sales in helping customers understand the value of the Kong API Management platform
• Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
• Support PoCs throughout the entire evaluation process
• Ensure 100% customer satisfaction across assigned set of accounts
• Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs
• Create technical documentation for DevOps, implementations, and services engagements
• Any additional tasks required by manager

Benefits

• Flexible time off: Take time to take care of yourself and the things that matter most
• Stock options: We want you to share in our success. That’s why stock options are offered to most Kongers
• U-First Fridays: Get 4 hours a month for continuous learning with a book, podcast, or course of your choice
• Virtual events: Stay connected with Donut chats, trivia, fitness challenges, guided meditations, and more
• Home office stipend: Build a home office environment tailored to support your productivity
• Dedicated unplug days: Silence those notifications. Enjoy some well-deserved long weekend where the entire team unplugs

• 7+ years software engineer and/or sales engineer management experience at SAAS, Open Source or Enterprise Software company
• Ideally this candidate should have experience working with open source technology and good knowledge of NGINX, Docker, HTTP, AWS, Postgres and Cassandra
• You are a strong listener and communicator
• If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others
• We will also consider those with a background in post-sales or support who are interested and have the aptitude for technical sales
• Enthusiasm for working in a high profile, fast-paced startup culture
• Solid understanding of cloud computing trends and open source business models
• You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives
• Fluent working on Linux OSes
• Any knowledge on Kubernetes, DCOS/Mesos and Docker Swarm is a plus
• Familiarity with CD/CI pipeline
• Experience with Docker