Asset Protection Specialist, Miami Hermès

The Team:

The Hermès Miami Flagship Boutique opened in 2002 and focuses on providing extraordinary service to clients as a part of Southern Region. The Asset Protection Department is responsible for the safety and security of all Hermès employees, premises, and product. This position will report to the Asset Protection Regional Senior Manager and strive to mitigate risk of loss, safety and security through consistent training and valued partnerships that are both internal and external. We are at the service of our clients (stores, corporate & warehouse) when needed and willingly make ourselves available to these valued partners. We use cutting edge technology to ensure their safety and security.

The Opportunity:

The Asset Protection Specialist is responsible for the enforcement and protection of all company interests and assets. Company assets are defined as merchandise, money, technical equipment, supplies, fixtures, store dwellings (owned or leased), our company personnel and our customers.

All other duties assigned by the supervisor.

About the Role:

• Post coverage - stock security.
• Associate compliance and education (AP Awareness).
• Violation and Incident reporting.
• Conducting of Audits / maintaining of proper records.
• Managing of outsourced guards.
• Asset Protection Specialists will be tasked with determining Associate compliance in company Policy and Procedure with regard to proper Asset Protection guidelines (i.e. no more than 2 items being shown to a client at a time; associate does not leave keys in drawer, or leaves drawer open; any and all packages leaving premises are accompanied with proper paperwork, etc.).
• Conduct routine inspections of the facility to maintain physical security and protection of assets.
• Complete required audits and inspections and provide accurate documentation of results.
• Conduct safety inspections and communicate hazards to local management.
• Ensure physical security by controlling access of associates and visitors. Asset Protection Specialist is responsible for the enforcement of Policy and Procedure.
• Monthly touch base with APM and APA’s to review training and outstanding concerns.
• Monthly maintenance of all AP related documents.
• Reporting of any theft to APM and interaction with local law enforcement.
• Daily review of cegid reports and review with APM (negatives, voids, returns, quota items).
• Supervision of all off site sales - Public and Employee.
• Partnership with floor management in the absence of APM.
• Key audits and management.
• Review of safe logs.

Supervisory Responsibility:

• No

Budget Responsibility:

• No

Decision Making Responsibility:

• No

About You:

• 1-3 years Asset Protection / Retail Experience preferred
• High School diploma or equivalent
• 8 hr. Pre Assignment and 16 hr. OTJ certificates / Security License (mandatory in NYC only)
• Strong written and verbal communication skills
• Problem solving and Decision-making skills
• Ability to stand for extended periods, and to move and handle merchandise, which entails lifting, and perform all functions as set forth above
• Ability to operate all equipment necessary to perform the job
• Adaptability
• Credibility and trust
• Service Orientation
• Results Driven
• Regular in-person work at a Company-designated work location is an essential function of this position

The range for this position is $26.00 - $29.00 per hour. Actual rates are determined based on the job, location, and individual experience.

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental leave and transition time
• 401(k) and Roth Retirement plan with company matching and profit sharing
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support and more!

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Company Overview:

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès’ success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here .

Our Commitment:

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at privacy.us@hermes.com . Please do not submit resumes or applications to this email address.A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.