Permanent
New York
A few days home
Salary: Not specified
> 5 years
Skills we're looking for
Visual design
Motivational skills
Mentoring
Creative design
Foundation
+1
You'll be part of
116 employees
Software
Our take
The past few years have seen a substantial rise in provision and uptake of telemedicine services, with over one in five Americans now signed up. This successful reimagining of healthcare provision into something more accessible, affordable, and effective, has led to a surge of VC investment and rapid-growth success stories in the sector. Would-be startups, however, have to navigate the costly and complex process of building out core, HIPAA-compliant infrastructure. So software and API company Healthie is filling the gap in this market. The business helps these companies build and deliver health and wellness services by providing a fully-brandable suite of telehealth, business management, and coaching tools. This means that businesses can launch and scale at a fraction of the cost, and in a fraction of the time. It’s a broad-based set of solutions that’s won Healthie an impressive number of client organizations across over 20 different countries. This vigorous growth looks likely to continue too with its regular funding rounds. Telemedicine remains a popular healthcare tool, and as regulations on telehealth data privacy tighten, the growing number of startups in this space are likely to need more support than ever.
You'll be working on
- We’re hiring a Senior Product Designer to join our Product Design Team. You’ll work alongside Product Designers, partner closely with the Director of Product Design, and collaborate daily with our cross-functional partners in Engineering and Product to shape the platform that thousands of healthcare organizations — and over 20 million patients — rely on every day
- Healthie sits at a rare intersection: a genuinely complex industry, an API-first product with real technical depth, and a customer base of clinicians and operators who care deeply about how their tools feel to use
- Champion design vision and execution for the areas you own — from early problem framing through interactive prototyping to engineering handoff and post-launch iteration
- Partner with Product and Engineering across the full lifecycle — from understanding the real problem behind a brief and identifying actual requirements, to recognizing anti-patterns, weighing feasibility and trade-offs, and shaping a phased build plan that’s both ambitious and realistic
- Translate complexity into intuitive experiences — clinical workflows, billing logic, and regulatory constraints absorbed into interfaces that feel calm and obvious to use
- Bring exceptional visual craft to every screen, every state, and every flow
- Evolve our design system as a natural part of every feature you ship. Design systems maintenance and evolution is an integrated aspect of our feature design process — every feature you ship makes the system stronger
- Mentor designers on the team — pairing on work, giving thoughtful feedback in critique, and modeling the standards we hold ourselves to
Benefits
- Stock options
- Medical, dental, vision, life and disability coverages
- FSA and HSA
- Flexible vacation
- 401(k) plan with company matching
- Parental leave program
- Learning & development stipends
- Nutritional coaching
- Fitness membership budget
- Co-working subscriptions
- A laptop plus equipment stipend
- Summer Fridays
We're looking for
- For a designer who loves the craft of taking something dense and making it feel effortless, this is one of the most rewarding canvases in healthtech
- We’re small, senior, and tightly cross-functional. We care deeply about craft and detail, we move quickly, and we treat our design system as a living, evolving asset that grows stronger with every feature
- Most candidates haven’t worked this way before — that’s expected. If you bring the design instincts and the curiosity, we’ll bring the tools and the training
- Figma fluency is assumed at this level of experience. Day-to-day, though, we work in something newer — a cutting-edge, AI-accelerated design workflow built around real-code interactive prototyping. This is where the industry is heading next, and we’ve moved early
- Deep knowledge of best-in-class UX patterns and the ability to recognize anti-patterns. You can look at an interface and immediately see where the design has drifted from established best practice, and you know how to research and articulate the right solution
- A strong foundation in HTML and CSS fundamentals. You understand and can discuss flexbox, CSS Grid, layout primitives, responsive behavior, semantics, and accessibility well enough to design with the medium rather than against it
- Self-motivated and driven. You take initiative on the design opportunities you see across the platform, while keeping your work aligned with the design vision set by the Director of Product Design and R&D leadership. You’re energized by the chance to identify and realign inconsistencies, and to radically simplify complexity into intuitive user experiences
- Prescriptive solutions delivered with discernment. You ship the right solution for the problem, aligned with best-practice design patterns and grounded in clear rationale. You partner with PM and Engineering to weigh trade-offs between a quick fix and a heavier lift, and you bring a confident point of view to every project
- Exceptional visual design fundamentals. Your portfolio shows discipline in type, hierarchy, layout, spacing, color, and polish across every screen and every state. You have a mastery of design principles — you understand the rules of design well enough to discern if, when, and how to break them
- Advanced systems thinking, with hands-on experience building and maintaining a functional design system. You have experience maintaining and evolving a functioning design system — establishing patterns, documenting them, partnering with front-end engineering on implementation, and propagating consistency across a large product surface
- 5–8 years as a product designer at a fast-paced, design-led software company
- Lived experience working cross-functionally inside a large R&D organization. You’ve partnered daily with Product Managers, Engineers, and other Designers across multiple squads, and you know how to bring partners in early and turn cross-functional conversations into better outcomes
- The ability to absorb complex, compliance-heavy subject matter and translate it into intuitive interfaces. You build deep mental models of unfamiliar domains quickly, then design as if the domain were second nature to your users
- Experience in healthcare, fintech, legal tech, insurance, or other regulated, high-complexity domains. Healthtech or EHR experience is a plus
- Experience using AI-assisted design tools or real-code prototyping workflows
- A clear personal point of view on craft, design culture, and how great design teams operate
- Whatever your background, please apply if this is a role that would make you excited to come into work every day
How we hire
- Quick chat with someone from our Talent team (15 minutes)
- Interview with Betty, Director of Product Design (45 minutes)
- Interview with Max, Director of Product and Jonathan, VP of Engineering (20 minutes)
- Interview with Cavan, CTO (20 minutes)
- On-site interview with Betty (30 minutes)
- Reference Checks