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Customer Service Advisor

Job summary
Permanent contract
Birmingham
Salary: £24.6K to 28.3K
Experience: < 6 months
Skills & expertise
Motivational skills
Monday

First Mile
First Mile

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Questions and answers about the job

The position

Job description

  • As a Customer Services Executive, you’ll be at the forefront of our mission, dazzling customers with lightning-fast responses and expert solutions
  • Monday to Friday, 8:00-4:00/ 9:00-5.00 with a 30 minute lunch break
  • A meaningful impact on the world. Join us in the heart of Birmingham and be part of something bigger – a rapidly growing, multi-award-winning business where your voice matters, your growth is prioritised, and your passion for the planet drives everything we do
  • Ready to take the leap? Apply now and let’s embark on this exciting journey together! 🌱
  • Handling inbound calls and emails from our valued customers
  • Resolving queries with finesse, whether routine or complex
  • Mastering the art of complaint handling like a true pro

Preferred experience

  • If you’re passionate about delivering top-notch customer service, we have the perfect role for you!
  • From taking orders to tackling recycling queries, no challenge is too big for you!
  • Proactivity and enthusiasm that shines through every interaction
  • A sparkling phone manner and a can-do attitude

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