COO Nigeria

FairMoney is building the leading mobile bank for emerging markets.

They started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

So far they disbursed over 1,000,000 microloans and give more than 7000 loans daily. They are backed by top notch US/EU investors and have raised 15m EUR + Venture Capital supporting our stellar growth. They are a team of +100 between Paris and Lagos in Engineering (Android, Data, Backend), Product, Marketing, Customer Service and Operations and they won’t rest before the FairMoney app is in the hand of millions.

Their values

• Start with the client 📊
• Own, don’t rent 💥
• Scientist mindset 👩‍🔬
• Churn 9-5 🎯
• Fly High - Fly Low 🙌
• 70/30 ⚡
• Direct Feedback 🤝

Acting as our COO Nigeria, you will be reporting directly to our Country Manager, Julian. You will be responsible of our 3 business verticals (Customer Acquisition, Recollection, Customer Service) and managing accordingly 3 teams. You are the driving force to our Nigerian operations to make FairMoney one the finest key player in the fintech industry.

We are waiting you to work on :

• managing efficiently our customer service, recollection and marketing teams in Nigeria,
• creating a roadmap for our 3 verticals,
• building KPIs framework and following it with the teams,
• solving complex real life problems based on data analytics,
• financial topics.

• You have a previous experience in tech startups,
• You have a strong understanding of data - you have good command of Excel, PPT, and SQL (bonus),
• You have already led a team of various profiles and dealt with people issues,
• You know well the Nigerian market - you have lived already in the country,
• You know how to handle projects.

Phone screening of 30 minutes with Maud - our HR & Talent Manager;
Technical Test;
Virtual video interview with Julian and Laurin, our CEO.