Does this position allow remote work?

Yes, fully remote work is allowed for this job.

What type of contract is offered for this position?

Type of contract for this position: {contract_type}

Job summary

Permanent contract

United States of America

Fully-remote

Salary: $124K to 145K

Experience: > 3 years

Skills & expertise

Cross-functional team leadership

Communication skills

Tableau

Snowflake

SQL

9 hours ago

Interested in this job?

Questions and answers about the job

We’re looking for a Senior Analyst to join our Client Insights team and play a key role in how we use data to protect and empower our merchant partners
This role sits at the intersection of analytics, product, strategy, sales, and merchant success; the models, reporting, and insights created by this individual will directly impact sales and merchant retention
Our team is helping build the next generation of AI-driven post-purchase customer solutions, and this role will be instrumental in driving the success of these solutions
Serve as the analytical bridge between Sales and prospective/existing merchants; translate data and analysis into business cases, pricing models, and compelling financial narratives
Partner with Merchant Success to build analyses that demonstrate ROI, justify expansion, and support renewal conversations
Interact directly with merchants and potential merchants to understand their reporting needs; build strong relationships and leverage your analytical background and consumer data expertise to deliver a best-in-class analytics and support experience for large consumer brands
Analyze product data and work with the product and engineering teams to drive product improvements and help build the product roadmap

This is a high-impact role for someone who’s curious, detail-oriented, and excited about turning data into action
An exceptional communicator with the ability to talk to merchants about complex analysis and how to use the analysis to drive value and decision making
Familiarity with Tableau
Experience working cross-functionally to drive business and product improvement
Experience with Snowflake
4-7 years of experience in a business analytics, business intelligence, or Technical Account Manager role
Understanding of consumer brands, ecommerce, and important metrics and benchmarks in the industry; ideally you have used data and analysis to drive business decisions for ecommerce companies / consumer brands
Experience with SQL — you’re comfortable querying large datasets, writing clean, efficient code, and understanding optimal data modeling
A self-starter mindset: you ask good questions, dig into problems independently, and know when to loop others in
Experience in one or more of the following brand verticals is a plus: Jewelry, Furniture / Home Improvement, Consumer Electronics, Auto Parts, Sporting Goods, or Eyewear
Strong communication skills — you can explain data clearly to both technical and non-technical audiences
Understanding of how to use AI to drive process improvement and efficiency across the organization

These companies are also recruiting for the position of “Marketing Strategy and Planning”.