About the position

The agency is looking for a Sales Manager to lead its French-speaking market from its office in Colombo, Sri Lanka. Working on-site and reporting directly to the Chief Sales Officer, you will be responsible for the commercial performance, service quality and day-to-day management of the Travel Experts team.

You will oversee the sales of tailor-made trips and fixed departures (GIR), ensuring both traveler satisfaction and the profitability of every file — all while keeping the team aligned with the group’s strategy and standards.

Your main missions

Sales steering & performance

• Define annual and monthly commercial targets covering revenue, margin, conversion rate and traveler volume.

• Organize and oversee the daily distribution of leads according to market, quality and workload.

• Guarantee the quality of quotes, itineraries and programs, ensuring pricing, margin and exchange-rate rules are properly applied.

• Follow up on the client relationship throughout the journey and step in personally on sensitive cases or major complaints.

Team leadership & development

• Coach Travel Experts individually on their files, quotes, margins and closing techniques to help them grow.

• Share best practices and structured feedback to raise the team’s overall quality and consistency.

• Lead weekly sales meetings and regular one-on-ones, and support recruitment and onboarding alongside HR.

• Ensure the team’s work respects internal processes, quality standards and the group’s ethical principles.

Financial oversight & reporting

• Track the profitability of files, financial deadlines and expense management.

• Produce and analyze monthly commercial and financial reports for Management.

• Support the rollout of strategic decisions related to margins, exchange rates, tools and processes.

Cross-team collaboration

• Work closely with Marketing, Production and IT, as well as other Sales Managers across the group, to harmonize practices.

• Represent the agency as an ambassador with B2B partners, communities and internal teams.

Contract conditions

• 📅 Type of contract: Permanent (CDI)

• 📍 Location: Colombo, Sri Lanka

• 🤝 Availability: September 2026

• ⏰ Working time: Full-time

• 💻 Work mode: On-site

• 💲 Compensation: Fixed salary based on profile, plus a monthly performance-based variable (incentives) — further details discussed during the recruitment process

• 🎁 Extras: Visa sponsorship covered by the company

Your advantages

• 🏥 Health insurance covered by the company

• ✈️ One round-trip flight per year to France (€800 budget), available after one year of seniority

• 🌴 Occasional trips to discover Sri Lanka, considered as training opportunities

Core skills & experience

• Solid experience in the travel or sales sector, ideally combined with team management responsibilities.

• Strong sales acumen paired with genuine business sensitivity and a customer-first mindset.

• Excellent interpersonal, communication and negotiation skills, with real ease on the phone and by email in French.

Bonus skills

• Personal travel experience is considered a valuable asset.

Languages required

• French – Native or bilingual

• English – Good level

Non-negotiables

• French nationality or bilingual French speaker, with a good level of English

• Comfortable selling travel by phone and email, in French

• Motivated to learn and master the agency’s booking and GDS systems

1. Profile selection (CV + cover letter) by Florencia, Evaneos Recruitment Support.

2. Final interview with Sihem, HR Manager of the local agency.