No information about remote work conditions has been provided for this job.
Type of contract for this position: Permanent contract
The position
Job description
We are seeking an experienced Director, Product Software Architecture and Engineering to build and lead a new dev-ops team offering an AI and container management service for Equinix Managed Solutions. Duties include: Partner with product management to define requirements, service level objectives, and operational goals for the service; Integrate the service with global ordering and back-office systems to provide self-service; Work closely with EMS operations, EMS fulfillment, and Equinix network architecture to ensure the service design is compatible and well-integrated with existing infrastructure; Operate the service at an enterprise availability level as it scales out
Service Strategy & Platform Leadership
Define and execute the technical vision, architecture, and roadmap for Equinix’s AI and Container Management Service
Partner with Product Management to translate customer needs and market opportunities into platform capabilities
Establish Service Level Objectives (SLOs), operational standards, and platform governance
Drive adoption of cloud-native best practices across engineering and operations teams
Architecture & Engineering
Lead architecture and design decisions and DevOps processes for Kubernetes/OpenShift-based managed services
Ensure platform scalability, resiliency, security, and operational readiness
Drive automation across provisioning, deployment, monitoring, and lifecycle management
Partner with network, infrastructure, and security teams to ensure seamless integration with Equinix’s global platform
System Optimization
Drives and manages change across the organization by implementing improvements to internal processes and systems
Proactively identifies gaps, risks and issues and influence key stakeholders across the organization to resolve them
Stakeholder Management
Responsible for providing objective and comprehensive input to senior leadership and executive decision makers
Solicits stakeholder input to define comprehensive improvement plans that are consistent and drive standardization across regions
Influences and collaborates with multiple stakeholders of multiple portfolios and projects to ensure effective release, change management and support plans are defined and communicated
Creates and drives broad stakeholder communications with respect to portfolio status and budget utilization
Develop operational KPIs and continuously improve service availability, performance, and customer experience
Is accountable for successful implementation of approved system improvement recommendations
Drives adoption of best practices and standards
People Management
Build and lead a high-performing global engineering and DevOps organization
Responsible for succession planning recommendations and contributing to and driving the people development strategy
Responsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plans
Foster a culture of ownership, innovation, operational excellence, and continuous improvement
Preferred experience
Experience delivering Kubernetes or (preferred) OpenShift-based infrastructure and operating it at scale
Strong and demonstrable operational experience providing a highly available global service
Bachelor’s in Engineering preferred
Proven experience leading DevOps, Platform Engineering, or Site Reliability Engineering teams
Director-level experience managing managers, delivering multiple software products or services
15+ years professional experience in a software development leadership role
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