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Implementation Consultant Agicap
Digital cash flow forecasting and management software for businesses.
Permanent
Lyon
A few days home
37K to 45K € a year
> 1 year
5 years of study
Skills we're looking for
Communication skills
Teamwork
Agicap
You'll be part of
500 employees
FinTech / InsurTech
SaaS / Cloud Services
Average age: 27
Founded in 2016
Agicap is a group of entrepreneurial minds united by a love of helping businesses grow, a passion for problem-solving, and a soft spot for cash flow.
Agicap is fundamentally rethinking the way businesses plan and manage one of their biggest pain points, naturally cash flow, that by centralising their bank accounts and their management and forecasting tools, to allow leaders to focus their efforts on the fundamental essentials: analysis and decision-making.
Agicap is 100% intuitive digital cash flow forecasting and management software, for modern businesses that want to know exactly what their financial future holds and how to optimise it. Cashflow forecasting and management is the gateway to financial decision-making. Whether you want to hire a team member, open an extra office, invest in new equipment or simply pay an upcoming bill it’s important to know you have the cash to afford it.
Agicap lets you make data driven decisions.. It is an easy to use but complex Business Management System which lets you drive your company and team performance All from one place, even from home office.
Founded in 2016, right in the heart of the city of Lyon. From 3 founders, with more than $121 million raised since 2019, they have grown to be more than 550 people strong across Lyon, Berlin, Paris, Milan and Barcelona, (soon to be many more)!
Agicap is the number one solution that is helping more than 6000 businesses across Europe, have better cash flow habits and a firm grasp on the future of their business, in industries such as retail, hospitality and manufacturing.
You'll be working on
⭐ Your mission:
In collaboration with the Sales, Tech, CS, and Product teams, your mission will be to ensure customer satisfaction and experience throughout the entire onboarding phase of new subscribers, from initial setup to their full activation and autonomy on the platform.
You will be responsible for:
Guiding and training new clients
Managing, developing, and nurturing a portfolio of clients by understanding their industry, challenges, and needs
Cultivating personal relationships on a daily basis with users and decision-makers
Implementing retention strategies to maximize client retention
Ensuring the best possible client experience
Contributing directly to the development of our product by providing client feedback to the technical and product teams, and beta-testing prototypes: you are the voice of the client!
Acting as a key driver of growth through upselling and referrals
Maintaining high satisfaction indicators (NPS/CSAT)
Sharing your expertise and ideas to enhance team performance
We're looking for
👪 What we are looking for :
You have a degree from a top business school or engineering school with ideally a specialization in finance, audit, or accounting.
You have 2 to 3 years of experience, ideally in client relations.
You enjoy helping clients and ideally have initial experience in B2B client relations.
You preferably have experience in B2B SaaS and startups.
You have an excellent level of French, able to lead full business conversations
You are curious and learn quickly.
You have developed excellent oral and written communication skills.
You can handle multiple tasks and prioritize effectively within tight deadlines.
You enjoy building relationships and teamwork.
You like to argue, persuade, and sell. You are eager to pick up the phone and engage with clients.
You have a team spirit and a desire to share your knowledge.
You are ambitious and drawn to the startup mentality.
You are ready to give your all for a project that you are passionate about.
🎁 What we offer :
An attractive salary package
Swile meal vouchers
Opportunity for rapid career advancement within the Customer Success team
New 1000 m² offices at Gare de Vaise (Lyon)
A pivotal moment to join a fast-growing startup
A highly entrepreneurial environment that is empowering, highly educational, and offers a lot of autonomy
Daily challenges working with SME executives and CEOs
A vibrant and passionate work atmosphere with a true team spirit to help Agicap grow in France and internationally 🚀
One afterwork per month
2 days of remote work (after the trial period)
