Type of contract for this position: Permanent contract
The position
Job description
Affirm’s Identity team is mission-critical to the customer checkout experience
When a customer chooses Affirm, one of the first steps is an identity check, and our ability to make the right decision directly impacts conversion, revenue, fraud exposure, and regulatory compliance
Our team owns Identity for all markets outside North America, playing a key role in Affirm’s international expansion
We are responsible for KYC, user lifecycle management, and identity decisioning across multiple regulatory environments
As an Engineering Manager on our team, you’ll help shape how Affirm adapts its core Identity platform to new market dynamics, customer expectations, and compliance requirements
You will lead and grow a well-balanced team of engineers – setting clear expectations, giving direct feedback, and developing each engineer toward their next level
You will own the team’s technical strategy and multi-quarter roadmap, tying it to major experience initiatives that build customer trust and move Affirm’s business, including large-scale redesigns and structural improvements to the identity verification journey
You will empower your tech lead and engineers to hold the design and quality bar, supporting them hands-on throughout technical design and cross-functional alignment
You will own the availability, reliability, and performance of consumer-critical systems – on-call, incident response, and reducing operational toil
You will drive alignment across multiple organizations and influence roadmaps on partner experience and foundational teams
You will partner across Product, Design, and Analytics, and other Engineering teams, building trust and taking part in cross-functional efforts
Benefits
Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
Supportive Communities: Get involved with our employee resource groups and community groups
Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
Generous Time Off: Take the time you need when life happens
Health Benefits: Get a plan that fits your needs
Mental Healthcare: Take care of your mind with great mental health programs
Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
Learning & Development: Engage in exciting learning programs to level up your growth
Preferred experience
You have the technical judgment required to guide architecture, quality, and reliability decisions, with the instinct to empower senior engineers to make the calls rather than making them all yourself
You have strong analytical and problem-solving skills, with the ability to balance customer needs, business goals, and technical constraints
You exhibit exceptional communication, stakeholder management, and organizational influence skills
You have a proven ability to build alignment and drive outcomes in complex environments without direct authority
You have proven experience delivering consumer-facing software and driving execution through ambiguity
This position requires either equivalent practical experience or a Bachelor’s degree in a related field
You have experience leading significant technical initiatives end-to-end, ideally decoupling or re-platforming consumer-facing systems within clear time constraints
You have a calm, decisive presence through change and ambiguity – building alignment, resolving tensions, and leading others through complex decisions
You are a humble, team-first leader who builds a high-trust, psychologically safe culture, while also prioritizing your own growth
You have 7+ years of software engineering experience, including 3+ years managing and growing engineering teams
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