• We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic relationships and payments revenue with our Unified Commerce customers
• As a critical role in the continued success of our UK operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen
• Drive commercial growth by providing advice and strategic consultation for your team members on best practices to increase share of wallet, upselling and cross selling, building strong relationships, and bringing valuable insights to your merchants
• Set clear individual and team goals focused on revenue growth, report on performance and metrics at an executive level
• Create an inspiring and collaborative environment with an open feedback culture, motivate team members and encourage creativity while understanding training needs
• Provide coaching in areas as strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
• Provide strategic and consultative advice to help influence and full-fill the global payments strategy of enterprise companies
• Collaborate cross-functionally to communicate merchant needs and feedback, impacting Ayden’s product innovation and development, and delivering merchant projects
• Serve as a thought leader and extensive source of knowledge for your colleagues in the account management team and other company departments
• Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders

Benefits

• Global exchange program
• Weekly happy hour
• Delicious healthy lunches
• Phantom share package
• Yearly trip to Amsterdam
• Paid holidays
• Work from home opportunities

• You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels
• An energetic self-starter with a proven commercial edge, entrepreneurial track record, partnership advisory focus and strong negotiation skills
• Curious by nature and a builder at heart, you thrive working and iterating on net new products and features
• An excellent communicator and team player with strong management skills and technical aptitude
• Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment
• Experience in enterprise payments and financial services and/or working within a Retail, F&B or hospitality environment
• 7+ years experience in account management, business development, consulting, or a related field
• Full professional proficiency in English
• 3+ years experience in managing teams and building executive level enterprise relationships

• Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role