Tech Lead Procure-to-Pay (F/M/X) Accor Tech & Digital
Tech and digital solutions for hospitality and guest experiences.
Permanent
Issy-les-Moulineaux
A few days home
Salary: Not specified
> 4 years
You'll be part of
Software
Big Data
Hotel
You'll be working on
Company Description
Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality.
Accor Tech & Digital, jobs in the tech field where intelligence is above all human!
Job Description
Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.
Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.
Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.
Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.
Here, your scope will know no boundaries;
So join us and dare to make an impact on the world!
Here is where your greatest challenge awaits you:
Accor's Commercial Digital & Tech organization brings together multidisciplinary teams including Product, Engineering, UX, Data, Security and Architecture. They create, deliver and continuously improve digital products and services supporting strategic business domains.
Within CD&T, the ASTORE technology scope supports Procurement activities and the relationships between internal teams, hotels and nominated suppliers. Procure-to-Pay solutions (AstoreShop, Birchstreet & Futurelog…) support the end-to-end procurement process, from supplier and catalogue integration through ordering, invoicing and payment.
The Tech Lead P2P is the technical counterpart of the P2P Product Lead. Working as a close Tech-Product pair, the role translates the product vision and business priorities into sound technical choices, a deliverable engineering backlog and reliable production services.
The Tech Lead P2P reports to the Senior Engineering Manager - ASTORE Digital Tools and provides day-to-day technical leadership to the P2P engineering team.
The role covers both the transformation toward the future P2P solution and the continuity of existing services during the transition, including integrations with hotels, suppliers, procurement applications and Accor enterprise platforms.
Your mission:
1. Tech-Product partnership & technical leadership:
- Work in a close partnership with the P2P Product Lead to align product outcomes, business priorities, technical feasibility, risks, costs and delivery sequencing.
- Act as the day-to-day technical leader for the P2P squad and the main technical point of contact for Product, Procurement, Architecture, Security, Infrastructure, Data, Support and Operations.
- Guide engineers and external contributors, facilitate technical decisions, remove technical blockers and promote ownership, collaboration and knowledge sharing.
- Contribute to discovery workshops, product demonstrations and stakeholder discussions by making technical impacts and trade-offs clear.
2. Architecture, solution design & technical roadmap:
- Own the P2P solution design within the architecture principles and technology standards defined by Accor, the Senior Engineering Manager and the Architect Solutions.
- Translate functional needs and critical product flows into scalable, secure and operable solutions, technical enablers and prioritized engineering backlog items.
- Define and maintain the P2P technical roadmap covering architecture evolution, integrations, non-functional requirements, lifecycle management, security remediation, observability and technical debt reduction.
- Maintain architecture views, interface contracts, data flows, technical decisions, operational documentation and application lifecycle plans.
- Challenge SaaS providers and integration partners on solution design, APIs, data, security, performance, resilience, support model and readiness for the expected MVP and subsequent releases
3. Engineering delivery, quality & DevSecOps:
- Lead technical execution across design, build, configuration, integration, testing, release, migration and decommissioning activities.
- Provide technical estimates, identify dependencies and contribute to realistic delivery plans with the P2P Product Lead and delivery stakeholders.
- Ensure engineering quality through impact analysis, design reviews, code reviews, automated testing, CI/CD, release readiness and compliance with Accor engineering standards.
- Embed security, privacy, access control, auditability and data protection requirements throughout the product lifecycle.
- Drive continuous improvement of development practices, environments, automation, documentation and developer experience.
4. P2P integrations, migration & supplier onboarding:
- Ensure technical consistency of end-to-end flows between P2P applications, hotels, suppliers, catalogues, ordering, invoicing, payment and reporting capabilities.
- Coordinate the technical onboarding of suppliers and partners, including integration patterns, catalogue and master-data exchanges, testing, certification and production readiness.
- Prepare and secure migration waves, coexistence and double-run scenarios, cutover and rollback plans, data migration controls and legacy decommissioning.
- Identify cross-application impacts and ensure dependencies with current solutions and future P2P providers are actively managed.
5. Operations, reliability & service management:
- Ensure P2P services are production-ready, observable, supportable and resilient, with appropriate monitoring, alerting, capacity and continuity measures.
- Monitor availability, performance, incidents, problems, changes and service levels; coordinate technical resolution and drive root-cause remediation.
- Work with Support, Operations and providers to define clear support responsibilities, escalation paths, operational procedures and service improvement plans.
- Provide transparent technical KPIs, risks, dependencies and remediation progress to the Senior Engineering Manager and P2P governance bodies.
6. Vendor collaboration & engineering governance:
- Manage the technical relationship with SaaS vendors, delivery partners and external engineering teams, including quality, technical commitments, risks and dependencies.
- Contribute to roadmap and product governance with clear technical status, options, recommendations and decision points.
- Support the Senior Engineering Manager in capacity planning, sourcing choices, technical budget estimates and total cost of ownership analysis.
- Promote reuse and alignment with Accor platforms, enterprise architecture, security and data standards.
We're looking for
Quality assurance
Continuous improvement
Interviewing
Communication skills
DevSecOps
+8
And you?
Experience:
- Computer science engineering school or Master's degree in Computer Science, Engineering, Information Systems or equivalent professional experience.
- Proven experience as a Tech Lead, Solution Lead, Lead Developer or senior engineer for business-critical digital products.
- Experience leading multidisciplinary and distributed engineering contributors across delivery and production operations.
- Experience delivering transformation or migration programs combining SaaS products, enterprise integrations, legacy coexistence and external vendors.
- Experience in procurement technology, Procure-to-Pay, B2B commerce, hospitality or multi-country platforms is a strong advantage.
Technical & functional skills:
- Domain expertise: understanding of Procure-to-Pay processes and flows, including suppliers, catalogues, ordering, approvals, invoicing, payment, master data and reporting.
- Architecture & integration: strong knowledge of APIs, event and integration patterns, microservices, batch and file exchanges, identity and access management, data flows and enterprise integration tooling.
- Cloud & engineering: practical experience with modern web stacks, AWS cloud platforms, CI/CD, automated testing, infrastructure and configuration practices, observability and DevSecOps.
- Technology stack: hands-on knowledge of the scope's technology environment, including AWS (hosting, managed services, cloud security and operations), React and Next.js for web front-ends, Contentful as a headless CMS. PHP for existing back-end applications and services.
- SaaS & lifecycle: ability to assess provider solutions, extension models, upgrades, non-functional requirements, release constraints and operational responsibilities.
- Delivery & operations: good command of Agile product delivery, incident/problem/change management, service levels, production support and continuous improvement.
- Data & security: ability to apply data protection, auditability, access control, security-by-design, resilience and regulatory requirements to solution design.
Soft skills:
- Excellent collaboration with Product, Business, Architecture, Security, Operations, Data and external partners.
- Clear, concise communication in French and English, with the ability to explain complex technical subjects and trade-offs to non-technical stakeholders.
- Strong technical leadership, facilitation, coaching, decision-making and problem-solving skills.
- Pragmatic, structured and outcome-oriented, able to balance speed, business value, risk, cost, quality and long-term maintainability.
- Comfortable switching between strategic design, delivery details and operational issues in a complex transformation context.
Mindset & behaviors:
- Strong ownership of the end-to-end solution and production outcomes.
- Product mindset focused on user value, measurable outcomes and iterative delivery.
- Constructive challenger who speaks up, makes risks visible and proposes actionable options.
- Commitment to engineering excellence, simplicity, transparency, trust and continuous improvement.
- Collaborative leader who succeeds through the Tech-Product partnership and the collective strength of the squad.
Additional Information
Accor dares to impact:
- the world
- Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.
- We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.
- your career:
- We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences.
- Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis.
- Specifically, at Accor Tech & Digital:
- Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib.
- Every Wednesday afternoon, dedicate your time to deep work and personal development.
- Work in a multicultural and English-speaking environment.
- Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.
and also,
- ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide.
- Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours).
- An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities.
- Sustainable Mobility Package for the use of eco-friendly transportation or access to a company bike program in partnership with Zenride.
- Coverage of urban public transport subscriptions between home and workplace, in accordance with the rates set by French law “Loi Finance”.
- €11 meal vouchers.
- A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents.
- Attractive working conditions with collaborative workspaces, restaurants, and recreational areas as well as wellness and sports facilities, on-site or through Gymlib.
Your talent and motivation are our only selection criteria.
We value the richness of diverse nationalities, personalities, and professional backgrounds.
We know how to adapt to the specific needs of our employees, including those with disabilities.
We encourage all applications, regardless of gender, so go ahead and apply!
Recruitment is all about people!
Is this mission appealing to you? Apply, and we will offer you:
- A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you.
- An interview with the team manager responsible for the role you are interested in.
- For some roles, you might also be required to complete an assessment (use case and motivation questionnaire.
- A final interview with our Human Resources team to discuss our Group’s culture, work environment, training program, career prospects, as well as various benefits offered by the Group.
- A personalized feedback.
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