Miuros

Miuros is THE Customer Service Performance Platform.

In a context of booming customer service demand, assuring the best quality experiences is a strategic imperative for customer service people.

Miuros helps managers and team leads to use all their data to improve the quality and performance of their teams.

We do this by combining extensive experience in customer services with AI expertise, to create a unique software platform.

Our solution seamlessly integrates with existing Customer Service Management technologies (Zendesk, Freshdesk, Salesforce) to bring customer service data to life, creating actionable insights to streamline operations — and empowering the whole company to create an outstanding customer experience.

Backed by an investment of more than 2.2 million euros, Miuros is growing internationally with customers all over Europe and the US.

Miuros is looking for team players who like to support others and don’t fear the shaky startup environment. Miuros’ DNA is European. English is their official language, not only because of the multiple nationalities in the team, but also because it is growing internationally, from the ground up.

At Miuros, one of the co-founders is Spanish and lives in Lyon, the other one is Italian and lives in Spain and the third is a Frenchman that just came back from Berlin! Similarly, the whole team is composed of people from various parts of the world: France, England, USA, Russia and even Finland.

Despite having offices in Paris, Lyon and Barcelona and with a 'remote working' culture, the team never miss an opportunity to meet up regularly and share good times altogether!