Junior Account Manager Intern
Arianee

Arianee

Junior Account Manager Intern

Společnost

Arianee

Arianee

  • Blockchain, Luxury, Fashion
  • Od 15 do 50 zaměstnanců

Nabídka

Junior Account Manager Intern

Who are they?

Founded in 2018, Arianee is the leading web3 solutions platform for brands.
Arianee combines an Association - Arianee Project - gathering major brands and tech companies around its open source protocol & a tech company - Arianee SAS - focused on developing and distributing the most advanced software as a service platform based on the Arianee open source blockchain technology.
Our solutions - from a NFT Management Platform, to wallet solutions and web3 tooling (token gating, nft store) - enable brands to tokenize, distribute and engage NFTs to transform their relationships with their communities.
We contribute to helping companies and individuals regain control over their digital presence, especially their data.
Since our creation, we grew to hit several milestones:

  • We bring together major brands such as the Richemont Group, L’Oréal, Breitling, Paris Fashion Week, Moncler, Printemps, Panerai and the Casino Groupe
  • Proud partner to several technological partners including IBM, The Sandbox, Dentsu, Reflaunt, Lukso, and the likes
  • Raised €20 million in a Series A funding led by Tiger Global
  • 60 happy team members in a remote-first company
  • We integrate an international vision to our decisions, and cultivate our DNA around Collaboration, Openness, and Transparency.
Arianee
Want to know more about Arianee?Company culture, jobs... Let's go for an immersion!
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Job description

To support Arianee’s expansion, we are looking for an ambitious and driven Junior Account Manager (AM) who will support two Senior Account Managers in their daily tasks and get the opportunity to develop her/his skills by managing their own client portfolio.

The Junior Account Manager intern will integrate a relatively new (early 2022!) department, supporting the team in creating the processes and workflows needed to provide our clients with the best experience in order to foster customer satisfaction, loyalty and upsell. You will support and increase the growth of accounts by being a key party from project kick-off, and by developing long-term relationships with brands.

RESPONSIBILITIES

  • Assist the Account Managers in the preparation of weekly client meetings and workshops
  • Run competitive intelligence and benchmark web3 initiatives from brands of diverse sectors
  • Support the team in the preparation of Project reports, business reviews, and other client presentations
  • Manage a portfolio of accounts under the supervision of the Senior AMs, ensuring project success from kick-off to go-live, and making the relationship grow with our clients in-between projects - connecting with key business executives and stakeholders
  • Make the customer experience even more seamless and smoother and optimize for customer happiness, retention and growth within your portfolio
  • Contribute in developing an action plan to expand our presence within the accounts by identifying and proposing expansion or upsell opportunities
  • Provide insights on customer journeys design and activation plans strategies
  • Maintain Arianee’s CRM up to date
  • Inspire Customer Success across the Company: work closely with the Sales and Delivery teams and other internal stakeholders in order to support growth
  • Help build efficient processes and best practices as part of a growing team and company!

Preferred experience

  • Business school - Masters degree
  • Marketing and business development skills
  • Previous experience in Account Management / Business Development
  • Excellent communication and presentation skills
  • Detail-oriented with excellent organizational and project management skills
  • Relationship management including with C-level and executives, ability to get people on board through negotiation and consensus building
  • Strong empathy for customers AND passion for revenue and growth
  • English fluency
  • You are resourceful and flexible, technologies and sectors you never dealt with are opportunities and not constraints
  • You are a great listener, what matters the most to you is finding solutions to problems your team or customers have told you about
  • Previous experience in the fashion or luxury industry is a plus
  • Knowledge of the web3 ecosystem is a plus

Recruitment process

  • Call with HR Manager to validate your needs & skills match with Arianee’s needs
  • Case Study (work from home)
  • Interview with a Senior Account Manager
  • Interview with outside team members (Fit)
Arianee

Arianee

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