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Stoïk
15 days ago

Deal Desk Manager Stoïk

Assurance cyber et cybersécurité pour PME et ETI en Europe.

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Permanent
Paris
A few days home
Salary: Not specified
15 days ago

You'll be part of

170 employees
FinTech / InsurTech
SaaS / Cloud Services
Cyber Security
Average age: 32
Founded in 2021
68%
32%

Stoïk aims at becoming the first cyber-insurtech in Europe.

We just raised €3,8M as a pre-seed round with some of the best European VCs (Alven & Anthemis) and amazing Business Angels (CEO of Luko, Dashlane, KKR, etc.), and we want to move fast to become the European leaders in the booming market of cyber-insurance.

Our mission is to free SMBs from cyber risk by building a simple and automated product to insure and protect them against cyberattacks.

Join the adventure !

You'll be working on

About Stoïk

Stoïk protects European SMEs and mid-sized companies against cyber risk. Founded in 2021, Stoïk is a cyber insurer that combines cyber insurance with our own security tools, managed services and an in-house incident response team (CERT), so we support companies before, during and after an attack. Our CERT sees first-hand which attacks cost companies money, and that shapes the prevention we build.

Our ambition: become the CISO of Europe.

  • 15,000+ companies protected across 7 European markets

  • 2,000+ broker partners

  • 300+ incidents handled by our CERT every month

  • 200+ people, backed by €70m+ from a16z, Alven and Munich Re

What you'll do

Your job is to build the Deal Desk from the ground up.

You will own everything that happens to a contract along the customer journey, outside commercial negotiation. The scope is cross-product: you will work on both our insurance contracts and our cyber contracts (licences and security services), in every country where we operate.

Cash collection

  • Drive the collection of amounts owed by clients and partners

  • Track overdue payments, run follow-ups and escalate when needed

  • Build and monitor collection KPIs such as DSO, outstanding balance and bad-debt rate

KYB: Know Your Broker

  • Ensure our broker distribution network meets compliance requirements

  • Collect, verify and keep partners’ regulatory documentation up to date

  • Design compliance processes for broker onboarding and ongoing monitoring, working with Legal and Compliance

Licence overage billing

  • Identify and bill cyber licence overages every month, whether direct or through our MSP partners

  • Work with Sales to review significant cases

  • Make sure billing is accurate, traceable and clearly explained to the client

Non-commercial contract amendments

  • Handle administrative changes such as payment methods, contract dates, company registration number (SIREN), address and similar updates

  • Keep data consistent across our tools (CRM, billing, management systems)

  • Set clear processing times and meet them

Special contracts for CrowdStrike and SentinelOne

  • Track actual licence consumption and bill it accurately

  • Reconcile vendor invoices with client billing

  • Spot discrepancies early and raise them with the right teams

Beyond that

  • Document and automate Deal Desk processes so they hold up as we grow

  • Be the go-to person on these topics for Sales, Success, Finance and Legal

Key figures

In short

Founding year

2021

Employees

170

Average age

32

Gender

32%

68%


The workplace

92 Avenue des Champs-Élysées, 75008 Paris, France
  • Rencontrez Jules , CEO et co-fondateur

    Rencontrez Jules , CEO et co-fondateur

  • Rencontrez Xavier, Co-Directeur du CERT et SOC

    Rencontrez Xavier, Co-Directeur du CERT et SOC

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