This position is no longer available.

Customer Success Manager // Japanese Speaker

Permanent contract
Japan
No remote work
Salary: Not specified

CarCutter
CarCutter

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Questions and answers about the job

The position

Job description

Based in Paris, your job will consist in taking care of our client’s portfolio for our Marketplace businesses (types of clients: Deliveroo, Just Eat, Airbnb etc.) and real estate

WHAT YOU’LL DO

  • Maintain and develop our relationship with signed partners in order to increase their performance;
  • Update clients with New products, this will include product placement & training;
  • Provide the CSM Director with reports on client activity, identified sales opportunities & updating sales forecasts as required;
  • Ensure the quality of delivery by verifying and coordinating operations internally

Preferred experience

WHAT YOU’LL NEED

  • Complete fluency in Japanese;
  • Previous experience working in a sales / customer service environment preferred;
  • Good interpersonal skills. Rigorous, dynamic and autonomous, you are also results-oriented and very comfortable on the phone;
  • Willingness to build relationships and network across a wide spectrum of clients;

WORK @ MEERO

Our five commandments represent what we do, who we are

  • We are Fam: what’s the point spending all these hours together if we don’t have fun?
  • Loyalty matters: we care about Meero. We are building something meaningful together.
  • Go fast and Break things: we work quickly.
  • Give a Shit: details matter, damn it.
  • Think BIG: each one of us has to always shoot for bigger, faster, better. Always…

Recruitment process

RECRUITMENT PROCESS

  • HR interview with the Talent team
  • Interview with the Customer Service Director, followed by the VP Sales.
  • Welcome on board!

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