KEY ACCOUNT MANAGER - UK

CDI
London
Télétravail non autorisé
Salaire : Non spécifié
Expérience : > 5 ans
Éducation : Bac +5 / Master

VEJA
VEJA

Cette offre vous tente ?

Questions et réponses sur l'offre

Le poste

Descriptif du poste

As part of its continued international growth, VEJA is looking for a Key Account Manager UK to join its Wholesale team on a permanent, full-time basis.
Based in London and working closely with the Wholesale Europe team and HQ functions, you will be responsible for managing and developing a portfolio of key UK wholesale partners, while ensuring smooth coordination between the UK market and VEJA’s central teams.

This role is ideal for a highly organized sales professional with prior key account experience in a small or fast-growing company, who enjoys working closely with clients while also excelling in analysis, coordination, and internal alignment.

Key Responsibilities

Key Account Management & Client Relationships

  • Manage a portfolio of strategic UK wholesale accounts, acting as their primary point of contact

  • Developing new customers and possible distribution networks

  • Build strong, long-term relationships with buyers and key stakeholders, ensuring trust, clarity, and continuity.

  • Lead seasonal collection presentations and order discussions, ensuring alignment with commercial guidelines and brand strategy.

  • Support contract renewals and contribute to commercial negotiations in collaboration with the Sales Manager Europe.

  • Host product and brand knowledge trainings with key retailers

Sales Coordination & HQ Interface

  • Act as a key liaison between UK accounts and HQ teams (Sales, Production, Supply Chain, Finance, Marketing).

  • Translate client needs and market feedback into clear, structured insights for internal stakeholders.

  • Ensure accuracy and reliability of sales forecasts, order intake, and data reporting.

  • Coordinate showroom preparation, appointment planning, and seasonal launches.

Performance Monitoring & Analysis

  • Track and analyse wholesale KPIs (sell-in, sell-out, distribution, performance by account).

  • Prepare sales analyses, reports, and business reviews to support decision-making and account strategy.

  • Monitor delivery schedules, invoicing, and payments in close collaboration with Customer Service and Finance teams.

  • Stock management

Brand & Distribution Excellence

  • Ensure consistency and quality of VEJA’s brand image across UK wholesale partners, including in-store and online distribution.

  • Provide partners with product information, assets, and tools (with the support of a Sales Assistant where relevant).

  • Contribute to ongoing market and competitor monitoring within the UK fashion and footwear ecosystem.

This role may evolve over time depending on business needs and ongoing projects.


Profil recherché

Profile

  • Bachelor’s or Master’s degree in Business, Sales, or a related field.

  • First solid experience in Key Account Management, ideally within a small or medium-sized organisation.

  • Highly organised, structured, and detail-oriented, with a strong analytical mindset (business analyst–type profile welcomed).

  • Comfortable working with data, forecasts, and KPIs, while eager to develop a stronger client-facing dimension.

  • Strong interpersonal skills, with the ability to build credibility and rapport with clients without a heavy field presence.

  • Able to navigate a matrix organisation and collaborate efficiently with HQ and cross-functional teams.

  • Interest in fashion and strong alignment with ethical and sustainable values.

Technical Skills

  • Advanced proficiency in Microsoft Office, particularly Excel

  • Experience with SAP and/or ERP systems is a plus

Languages

  • Fluent English required

  • Additional languages are a plus (French, Spanish, Portuguese, Italian, German, Mandarin)

Envie d’en savoir plus ?