We are looking for a driven and motivated individual to help launch Superprof in new markets.

Working on a freelance basis, the mission spans the full spectrum of managing and developing the company on a global scale —with an initial focus on Vietnam/Thailand —from steering our SEO strategy and conducting competitive intelligence to leading mergers and acquisitions.

We are looking for a driven and motivated individual to join the International Development team at Superprof on a freelance basis. This mission spans the full spectrum of managing and developing the company on a global scale, from steering our SEO strategy and conducting competitive intelligence to leading mergers and acquisitions.

Thanks to our in-house expertise, we can guarantee a smooth knowledge transfer.

Missions:

● Operational Adaptation & Content Management

o Translate and adapt content from www.superprof.fr (or other reference markets) to the target market’s language and cultural context (website, templates, platform messages, etc.).

o Configure market-specific operational settings (cities, subjects, educational levels, extracurricular categories, etc.) in coordination with the Product and SEO teams.

o Identify and suggest operational improvements to enhance scalability, simplify processes, or enable automation across markets.

● Strategic Development & Growth Support

○ Contribute to defining market strategies and priorities (business model, acquisition channels, key milestones), based on performance indicators and local insights.

○ Propose and support actions to improve visibility and reputation in the assigned markets (media relations, PR, trust-building initiatives, etc.).

○ Participate in the design and execution of SEO strategies to increase Superprof’s positioning in local search results.

○ Participate in the design and execution of Acquisition strategies to increase Superprof’s teacher database and revenue.

● Market Operations & Quality Assurance

o Provide support across markets to ensure a high level of user satisfaction (students and teachers), through email, chat, social media, or phone, in collaboration with the Customer Service team.

o Review and optimize tutor ad quality: provide feedback or guidance on photo, video, and textual content.

o Support the adaptation and implementation of platform improvements coming from other markets (especially France) into the assigned local versions.

● Customer Service & User Support

○ Handle customer service for students and tutors in the markets where the person is proficient in the local language, through email, phone, or chat.

○ Report bugs or recurring issues identified through customer interactions to the Product and Ops teams.

○ Collaborate with the central Customer Service team to relay user feedback and contribute to FAQ or support tool updates.

○ Escalate complex or technical issues when needed, ensuring proper follow-up and resolution.

• Excellent knowledge of Vietnam/Thailand and their cultures

• Fluent in Vietnamese/Thai and English. Proficiency in French is a huge plus

• You are familiar with the fundamentals of online advertising and SEO, such as

  impressions, CTRs, CPAs, etc.

• You are proactive, reactive, and quickly autonomous

• You’re looking for a dynamic work environment, with an open and friendly

  culture

• You like working in a team

• You want to be involved in special projects and participate in business

  development activities

• You like taking on big challenges

• You’re curious, and you have a real desire to learn

• You have excellent written and verbal communication skills.

If you are shortlisted for the recruitment process, it will include:

● A 15-minute telephone interview

● An interview via video call

● A possible third stage via video call if further clarification is required

Monthly fees range from €1,200 to €2,000 per month.