At Orange we are working on providing seamless, personalized and on-demand connectivity through smarter networks leveraging AI, cloud computing, 5G and full IP technologies. The Telco APIs initiative at Orange is opening digital and network capabilities to developers to unlock innovation at application level. From privacy and antifraud, identity, digital payment to connectivity, network slicing or edge computing, our ambition is to provide easy to use, accessible APIs on multiple digital marketplaces, including Orange Developer portal (https://developer.orange.com/). />Among our key initiatives, we are early contributors to CAMARA open source project (https://camaraproject.org/) and GSMA Open Gateway. From beta versions to go to market, we want to support developer communities and business partners to use the new network APIs to support new use cases and shape products.
About the roleThe Developer Relations Manager will work closely with Orange Developer team and Telco API Program Director to shape and lead our DevRel strategy on the new APIs supporting developer engagement, community management and returning feedback to product, software engineering and network teams.A software developer at heart, with strong communication and presentation skills, the Developer Relations Manager will frequently represent Orange at external tech events, will contribute to shaping partnerships and developer training on technical communication and knowledge sharing. Key Responsibilities- Develop and articulate a comprehensive strategy to engage the developer communities on new Telco APIs and build an action plan accordingly- Ensure a balanced approach on developer relations amongst activities such as documentation, conferences, online community engagement, - Contribute to the development of the narrative internally and externally to inspire developer users in how Orange Telco APIs help to solve their problems and work closely with the Product Managers - Create momentum and drive adoption of the platform through your interactions with developers building applications and businesses on Telco APIs. - Represent the Orange Telco APIs to the Developer persona to all of our external users, partnering with teams across the company to demonstrate the capabilities and implementation of our products- Contribute to the development of inspiring demos, sample apps, examples and talks that you and senior management use at major events for both technical and non-technical audiences-
- Coach and support management and team members on the delivery of compelling technical demos and presentations at events or internally.
- Demonstrated expertise in leading and managing DevRel teams; strong leadership skills
- Track record of successfully building and optimizing DevRel processes
- Proven experience in Developer Relations, Software Engineering or a related field including experience with developer tools and open source projects
- Exceptional strategic thinking and problem-solving skills
- Strong communication and presentation skills towards different types of audiences
- Fluent in English, French is a plus
- Strong project management and organizational abilities
- Technical knowledge and familiarity with the development community
- Built full-scale demos or materials on software products that demonstrate your capabilities and inspire your users [or You have a clear public record of accomplishments (talks, blog posts, GitHub, Twitter, etc)]
- Ability to work collaboratively and build relationships with internal and external stakeholders
- Technical background
- Develop and maintain a system for assisting integrations and partner-related inquiries, with a focus on efficiency and knowledge retention
Establish a process for creating and maintaining documentation and examples for our toolchain together with our software developers and product managers
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