About the team
 

As the world’s largest car sharing marketplace, Turo is growing, and we’re hiring in the San Francisco Bay Area. We foster a culture of curiosity, innovation, and collaboration. At Turo, we care deeply about our customers and each other. We celebrate diversity, support career growth, and empower teams to do their best work.

At Turo, we believe great design is essential to our mission of transforming how the world uses its 1.5+ billion cars. It's not just about aesthetics—it’s about enabling entrepreneurial hosts to thrive, helping guests find the perfect car for every journey, and supporting them every step of the way. Design is foundational to our customer-centric approach, driven by research, data, and a commitment to delivering intuitive, empowering experiences.

What you will do
 

As a Senior Product Designer on our Guest team, you’ll craft intuitive, AI-driven self-serve experiences that empower customers to resolve issues effortlessly—before they ever need to contact support. You’ll design proactive, personalized solutions that anticipate guest needs, reduce friction, and build long-term trust. Your work will blend automation, smart support tools, and seamless escalation to live agents—delivering measurable impact and a care experience that feels genuinely delightful.

• Lead every stage of the design process—from research and ideation to prototyping, testing, and delivery of high-fidelity designs across desktop and mobile platforms.

• Work closely with data analytics partners to shape UX questions and leverage insights to inform design decisions.

• Take full ownership of your work and bring a proactive, self-driven mindset to solving complex problems.

• Design impactful solutions that reduce complexity, eliminate design debt, and raise the bar for craft and polish.

• Present designs, rationale, and user insights effectively to cross-functional stakeholders at all levels.

• Identify new problems and opportunities for your team to solve, influence strategy, and shape roadmaps.

• Be a role model for Turo’s design principles, process, and company values.

Your profile

• Exceptional interaction and visual design skills, with the ability to communicate your thinking and influence across functions.

• 8+ years of experience designing consumer mobile products, with a portfolio that demonstrates both business impact and user value.

• Experience designing for various forms of testing—qualitative, quantitative, and multivariate—to validate hypotheses and accelerate learning.

• Data-informed mindset with a track record of using insights to elevate design quality.

• Low-ego, collaborative approach to problem-solving and cross-functional teamwork.

• Strong judgment, adaptability, and a bias for action.

For this role, the target base salary range in San Francisco is $156,000-$195,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursday. Turo considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Turo offers.

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