Operations Associate (Luxembourg) - M/F Roundtable

About the role

The role is based in Luxembourg.

As an Operations Associate, you will be responsible for the smooth running and excellence of operations to support the creation of investment vehicles for our clients.

Your role will have two main focuses :

1 - Client relations:

You will assist, advise and respond to enquiries from investors and customers. This is a key aspect of the role as we deal with complex issues for demanding audiences. This requires a perfect command of administrative matters as well as a broader knowledge of accounting and legal issues.

You will help our customers (start-up founders or fund managers) to ensure a smooth onboarding and vehicle creation process and to support their investment related enquiries.

You will also interact with our customers’ customers, the investors investing in their opportunities, on their questions.

This is a broad scope of work, as we have, to date, investors from 60+ nationalities including several billionaires.

2 - Manage operational and administrative tasks :

You will be responsible for all administrative matters, from company creation and monitoring companies to KYC checks. This include:

• Legal incorporation of vehicles,

• Managing partnerships (e.g. banks, notaries, domiciliation services)

• Investor compliance checks

• Improving processes to carry out all of the above operations

Challenges

The key challenges you will face are :

• Fast timelines - we aim for less than a week from start to finish of an investment

• Challenging clients - you will be interact with top European investors and founders

• Large amount of documents

• Complex processes in a highly regulated environment

• Multiple stakeholders to manage (bank, investors, incorporation office, …)