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DIRECTOR OF OPERATIONS

Job summary
Permanent contract
City of Industry
Salary: Not specified
No remote work
Experience: > 10 years
Skills & expertise
Technical writing
Manufacturing processes
Ethical conduct
Project management
Presentation skills
+7

LISI
LISI

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The position

Job description

LISI AEROSPACE is ranked 60th in the global aerospace value chain and specializes in the design and manufacture of high-tech metal components to enhance aircraft safety and performance. Active since 1950 in the fastener market (no. 3 worldwide), LISI AEROSPACE has been a recognized player in metal components for aircraft engines and airframes since 2011. With its dedication to industrial excellence, LISI AEROSPACE aims to become a leader in costs, quality, deadlines and workplace safety. This mindset is represented at every level of our company and by all of our team members. At LISI AEROSPACE, we focus above all on advancement and flexibility. Every employee is empowered and has the latitude they need to carry out their assignments and develop their skills. We provide this mobility and training through our Corporate University, the LISI Knowledge Institute (LKI). As a result, our company is growing fast and always welcoming new talents.

PRIMARY SUMMARY:

Responsible for the operations of the business and leads the implementation of lean concepts and cost reduction activities (LEAP), manufacturing strategies, and daily operations. Expected to interact with colleagues in all LISI operations in order to foster the exchange of ideas, promote and ensure the implementation of best practices. Basic areas of responsibility include manufacturing, maintenance, inventories, materials, purchasing, planning, logistics and tooling.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversees daily operation to ensure meeting agreed upon Company objectives in respect to sales, on-time delivery, EBIT, CAPEX, CIP/LEAP, Inventory Management, Safety and Quality.

• Develop as needed a vision, strategy, and key objectives inline with the Company’s goals and having the leadership skills to “lead by example” the execution efforts against these key objectives.

• Ensure within reason that assignments, tasks assigned, concerns affecting quality of the product, and established agreed upon objectives are completed on time or in those cases they can not, notifying supervision.

• Facilitates the optimization of resources to improve cost and delivery.

• Implements LEAP processes and strategies. Maintains achievement levels and supports training activities.

• Develops and promotes Health and Safety culture throughout the company/site.

• Works with all the various departments towards striving for business excellence and sets the example for engagement among the Staff.

• Establishes internal manufacturing controls, systems, and procedures. Responsible for the utilization of the ERP system within the assigned area of responsibility.

• Serves as a liaison between Engineering, Customer Service, and Operations.

• Continuous improvement of manufacturing processes, delivery performance, Quality “right the first time”, customer satisfaction, and profitability through team facilitation and the use of outstanding interpersonal, collaboration and communication skills.

• Implementing training programs focused on the department’s professional developmental needs.

• Ensures the implementation and compliance of Quality Management Systems within areas of responsibility.

• Enhances the role production operations plays in the overall achievement of business goals and objectives. Including the development of annual and budget plans for CAPEX, Purchasing, Inventory levels, etc.

• Participates in developing Strategic Planning and conducting periodic Business Process Analysis (Site A3).

• Hiring and retention of high performing personnel.

• Develops and implements HSE initiatives to ensure compliance and achievement of facility and corporate HSE directives. Seeks opportunities to improve our HSE performance by establishing objectives, targets, and other associated metrics. Reports site results as required.

• Oversees the accomplishment of safety and environmental action plans by holding direct reports accountable for safety and environmental actions.

• Evaluates and proposes new process, equipment and technologies that improve manufacturing effectiveness & efficiencies, and safety & environmental policies.

• Ensures new equipment and technologies are introduced in accordance with HSE procedures.

• Supports Customer Service Representatives by providing reliable delivery information and participating in customer visits.

• Directing performance optimization for facility including production systems, safety and Environmental, quality assurance, inventory management, purchasing and distribution.

• Ensure all people placed under their assigned area of responsibility, or all persons who may be affected by equipment or processes placed under their responsibility are complying with the rules and regulations set forth by Federal, Local and State government, and LISI Aerospace policies, procedures and plans.

• All employees are responsible for attending all training provided and for adhering to all HSE procedures, policies, and plans, conforming to reporting requirements, and safe operating procedures at all times.

• All employees are required to bring any known or suspected nonconformance for all Company procedures or legal requirements to management’s attention immediately.

• Other duties may be assigned.

GENERAL MANAGEMENT

• Makes decisions based on what is best for the Company, the stockholders, and employees.

• Ensures responses to internal and external customers are complete and timely. Takes appropriate corrective actions to change content or timeliness of response as necessary.

• Leads employees within the established Company rules (Action Plans, Performance Management Systems, Legal requirements, etc…) to maintain a positive working environment building a culture of accountability and productivity.

• Conducts all business activities with the highest ethical standards. Ensures decision making is objective avoiding any kind of conflict of interest or the appearance of conflict of interest.

• Exemplifies Company guiding principles in decision making.

• Embraces and implements the Company Health, Safety and Environmental culture and practices.

• Works collaboratively with internal and external customers.

• Participates and ensures implementation of Continuous Improvement culture and applies Six Sigma and Lean concepts to product development and departmental management (LEAP).

WAYS OF WORKING, EXPERIENCE, AND BEHAVIORS
To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows, Quality Management Systems, Root Cause Analysis, Failure Analysis, implements and uses Six Sigma/ SPC and develops SOP’S (Standard Operating Procedures).

• Technical Skills – Understands and has working knowledge of ISO 9001, AS 9100, NADCAP, Mil-Specs, ITAR, Aerospace specification, metallurgy, processing (heat treat and plating); Able to clearly share expertise and transfer technical knowledge to others; Management of problem solving team; Communicates technical knowledge and expertise with customers to instill confidence regarding quality function.

• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens intently to others and seeks clarification; Provides clear and pleasant responses to inquiries regardless of the situation; Presents complex concepts in a simple manner to achieve understanding of benefit plans at all levels of the organization. Demonstrates group presentation skills; Participates in meetings.

• Written Communication – Writes technical documents clearly and accurately. Transfers technical data into meaningful written documents that can be understood by all levels of the organization. Writes comprehensive well developed policies and work instructions. Writes clear actions and audit reports

• Team Work – Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.

• Business Acumen – Willing and able to challenge up in the organization. Understands business implications of decisions; Understands the importance of the quality role in the organization from a local as well as a global prospective; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

• Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans; Manages systems and process.

• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Supervisory Responsibilities:
Responsible for organization and supervision of; manufacturing, maintenance, shipping, inventories, logistics, facilities maintenance and ensuring environmental compliance. Has the special authority given by the Vice President and General Manager to use his authority in exercising “veto power” over any activity which is unacceptable to him/her from an operational standpoint and which responsible personnel will not stop or alter on the basis of recommendation or request. In these instances, no one other than the Vice President and General Manager can override the decision of the Director of Operations.

ESSENTIAL JOB REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor’s degree (B.A.) from a four-year college or university required in related field with a minimum of 10 years directly related work experience.

• Proven ability to lead effectively in a diverse environment.

• Strong interpersonal and communication skills.

• Lean Six Sigma Green or Black Belt certification a plus.

• Operations Management expertise in a related field.

• Knowledge of manufacturing methods, Operation management, process improvement, and industrialization.

• Experience managing projects / action plans.

• Previous experience managing diverse teams (manufacturing, engineering, and administrative).

SKILLS AND ABILITIES

Computer Skills
Requires knowledge and hands on experience of Manufacturing software; Database software; Internet software; Inventory software; ERP software; Spreadsheet software and Word Processing software.

Language Skills
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills
Ability to apply advanced mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, Statistical Process Control (SPC), Six-Sigma, correlation techniques and sampling theory.

Reasoning Ability
Ability to define issues and root cause of problems, collect/analyze data, establish facts, and validate conclusions. Requires the ability to interpret an extensive variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, licenses, registrations
Evidence of “US person” is required under ITAR.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel or reach with hands and arms. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

ENVIRONMENT, HEALTH AND SAFETY

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

The responsibilities of the position include promoting compliance with Company and governmental safety, environmental and hazardous materials regulations and procedures among all employees. The employee will be required to wear Personal Protective Equipment in specified areas.

Participate in the development and promotion of the HSE culture, be exemplary in terms of health, safety and the environment, in particular by :

 - Respecting and ensuring respect for the instructions and rules established in the field of health, safety and the environment (in particular the LISI golden rules) - Immediately correcting, whenever possible, or reporting to his or her superiors and/or the HSE department, any malfunction or risky situation in the fields of health, safety and environmental protection - Implementing preventive actions to reduce the environmental footprint and control health and safety risks - Participate, upon request, in analyses (of risks, incidents) and HSE working groups related to his/her professional scope - Be familiar with the main health and safety risks and the main environmental impacts relating to the scope of his/her work - Be familiar with the site's HSE policy and objectives - To be able to make proposals for improving working conditions and limiting environmental impact    - Ensure compliance with procedures, instructions, HSE guidelines and golden rules during site visits    - Encourage safe and environmentally friendly behavior during site visits    - Ensure the acquisition and maintenance of HSE skills of its employees in relation to the tasks performed    - Ensure that the equipment under his/her responsibility is in good condition and operates safely. If this is not the case, he/she will ensure that protective measures are taken and/or that the equipment is consigned    - Identify and deal with HSE risk situations during the appropriate PSM    - Relay and lead the HSE communication in his teams    - Inform his/her hierarchy in case of an emergency situation    - Participate in the crisis unit of one of his sites if necessary    - Ensure that the necessary resources are available to guarantee the health and safety of the people in the BG    - Ensure that the necessary resources are made available to guarantee the limitation of the environmental impacts of its BG    - Monitor the actions required to achieve the HSE objectives in the BG  - Be accountable to the general management of his/her division for the achievement of the HSE results of his/her BG

LISI is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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