Responsibilities:

• • Prepare and serve coffee, espresso beverages, teas, smoothies, and other specialty drinks according to company recipes and quality standards.
  • Prepare sandwiches, pastries, and other café food items while following food safety and sanitation guidelines.
  • Provide friendly, professional, and efficient customer service by greeting guests, answering questions, and making product recommendations.
  • Accurately process cash, credit card, and other electronic payment transactions through the point-of-sale (POS) system.
  • Maintain a clean, organized, and sanitary café, dining, and food preparation areas throughout each shift.
  • Stock and replenish coffee, food, paper products, and other café supplies as needed.
  • Monitor product freshness and rotate inventory using First-In, First-Out (FIFO) practices.
  • Follow all health, safety, and sanitation regulations, including proper food handling procedures.
  • Operate café equipment, including espresso machines, coffee brewers, blenders, ovens, and POS systems, in a safe and efficient manner.
  • Assist with opening and closing duties, including setup, cleaning, cash handling, and equipment maintenance.
  • Work collaboratively with team members and other departments to ensure efficient operations and a positive guest experience.
  • Resolve guest concerns professionally and escalate issues to a supervisor when appropriate.
  • Maintain knowledge of menu offerings, promotions, and seasonal products to effectively assist guests.
  • Comply with all company policies, procedures, and applicable gaming, health, and safety regulations.
  • Perform other duties as assigned to support the successful operation of the café.

• Qualifications:

• Excellent customer service and interpersonal skills.
• Strong communication skills with the ability to interact professionally with guests and team members.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Ability to prepare beverages and food items according to recipes and quality standards.
• Basic math and cash handling skills.
• Ability to operate a point-of-sale (POS) system and café equipment after training.
• Dependable, punctual, and able to work independently as well as part of a team.
• Positive attitude with a willingness to learn and adapt to changing business needs.
• Ability to multitask and prioritize duties while delivering exceptional guest service.

What’s in it for you:

• Top industry pay
• Tuition Reimbursement
• 401k with company match
• Comprehensive health packages, including a free option for Full-time Team Members
• Paid Time Off

Target Compensation Range:

• $ 14.50 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.