Build and scale the Solutions Engineering team in France and the US: hire, onboard, coach, and support the team as we grow.
Own deployment & activation for key customers: lead implementations from kickoff to go-live, ensuring high-quality activations that drive long-term success.
Own the delivery performance of the Solutions Engineering unit: define and track KPIs, drive continuous improvement, remove roadblocks, and ensure consistent execution across projects.
Create the deployment & activation playbook: define methodology, documentation, templates, and quality standards for repeatable, high-quality launches.
Partner with Sales during pre-sales: support discovery, validate feasibility, shape solution approach, and ensure seamless handoff post-sale.
Be the voice of the customer internally: surface insights, friction points, and recurring needs to help Product & Engineering improve the platform and customer experience.
We’re looking for people who combine strong execution with customer empathy — structured problem solvers who enjoy being close to clients and are excited to build a team.
You’re a strong fit if you:
Are excited to build and develop a team (hire, coach, set the bar) and shape the next version of our deployment & activation capabilities
Are a problem solver who enjoys turning complex workflows into clear, reliable solutions
Are organized and structured (you drive projects end-to-end, communicate clearly, and manage priorities well)
Genuinely enjoy customer interactions (discovery, workshops, enablement, alignment) and can build trust quickly
Are technically-inclined (APIs, integrations, data flows, low/no-code automation tools)
Are fluent in French and English
Nice-to-have (not mandatory):
Previous experience managing or mentoring others (informal or formal)
Background in SaaS, fintech, consulting, RevOps, implementations, or technical customer-facing roles
Exposure to one or more of: Data & Analytics, Operations, Customer Success, Software Engineering
Location: Paris (or open to relocate), with close collaboration across France & the US.
First call with our CRO (45 min)
Cultural fit interview with a team-mate (30 min)
Case study with our CRO & Solutions Engineer (45 min)
Meet Lucas, our Founder! (30 min)
Rencontrez Maggie, Account Executive
Rencontrez Lucas, Fondateur et CEO
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