·       Responsible for the overall integrity and coherence of the program.

·       Effective co-ordination of the overall program management, inter-dependencies including oversight of any risks and issues arising

·       Experience managing large scale, transaction-intensive, 24x7, multi-site, international operations with state of the art infrastructure and “4 9s” (99.99%) or above SLA, that includes responsibilities of 24x7 monitoring, Incident, Change & rest of ITIL Processes

·       Performance management (setting up indicators, financial follow-up: revenue / costs / invoicing, identification of deviations and setting up corrective plans, etc.).

·       Ensuring effective quality assurance and the overall integrity of the program - focusing inwardly on the internal consistency of the program, and outwardly on its coherence with infrastructure planning, interfaces with technical and specialist standards

·       Co-ordination of the new capability for the business to enable effective change and realization of projected benefits

·       Works full-time on the program for creating and maintaining focus, enthusiasm and momentum.

·       Build and manage senior client relationships (expectations, communications, escalation, etc.)

·       Ensuring an appropriate program or project management framework is in place, incorporating the Review Process if required

·       Securing resources and expertise internally as required, for example, appointing professional advisers to support the project role

·       Implementation of a communication plan with all the actors concerned (Customer, sales teams, project team, TCS management)

Minimum of 15 years of experience in IT infrastructure project management and have been involved in the different phases of complex technical projects from design, sales to implementation.

· Master the AGILE method and have implemented it in projects.

· Master the concepts of the Public, Private, Hybrid cloud.

· Demonstrated in previous missions expertise in customer relationship management, including conflict resolution, management of a contractual perimeter, mission management.

· Like to work in a team, have analytical and synthesis skills, and communication to be one of strong points.

We are Looking forward to meet you!

·       Les + chez TCS  

·            Rémunération attractive Fixe + Variable 

·            Prime de vacances 

·            Participation 

·            CSE 

·            Rejoindre un groupe international présent dans 50 pays 

·            Travailler sur des projets ambitieux et innovants 

·            Participer aux événements de notre communauté : meetups suivi d’afterworks, Tech Week, … 

·            Et parce que nous voulons vous aider à vous épanouir et à vous perfectionner nous vous proposons des formations régulières et la participation à des conférences. 

Et le télétravail dans tout ça ? Sauf en de rares exceptions, tout le monde bénéficie de 2 à 3 jours par semaine !