Product Manager
Laiye France (ex Mindsay)

Laiye France (ex Mindsay)

Product Manager

  • CDI 
  • Début :  
  • Télétravail total possible
  • Bac +5 / Master
  • > 2 ans

L'entreprise

Laiye France (ex Mindsay)

Laiye France (ex Mindsay)

  • Intelligence artificielle / Machine Learning, SaaS / Cloud Services
  • Entre 15 et 50 salariés

Le poste

Product Manager

  • CDI 
  • Début :  
  • Télétravail total possible
  • Bac +5 / Master
  • > 2 ans

Who are they?

Laiye France is the french entity of Laiye, leader in building Intelligent Automation Sofware, and with rich experience in Artificial Intelligence and Robotic Process Automation. Laiye’s mission is to helps businesses become more efficient, effective, agile, and successful by optimizing human-machine collaboration with sophisticated, dynamic, productivity-enhancing digital, low-code solutions.

Laiye just closed its C++ series of funding, and is growing its international team to continue providing best in class products to our clients in the different regions.

You will join an international team, working with start-up, high growth culture, which means you’ll have a lot of autonomy and flexibility to make an impact and contribute in building an exciting scale-up company, helping organizations solve real business challenges with our wide range of innovative solutions.

At Laiye, we want everyone to make an impact and highly encourage people to:

  • Dive deep into what our product does and how it works
  • Be curious and learn more about what people are doing in other teams
  • Work outside of your job description by taking ownership of a business, product, or tech topic that matters to you
Laiye France (ex Mindsay)
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Job description

👪 About the product team:

You will be part of the Product Business Group working on improving our conversational IA low code platform capabilities, to help companies provide simple and efficient customer interactions at any time.

You will work closely with our Head or Product, Product Designers, and Tech team, currently growing to become our European Tech Hub. You will lead product management in a squad of 1 Engineering Manager and 3 to 5 developers.

What will you be doing?

Your main focus will be to increase the capabilities of our platform while making it even simpler for business users to build complex automation with pre-built tools that are intuitive and easy to use for our customers.

You will identify, investigate, deeply understand, and break down the problems that our customers face every day in their Customer Service teams to drive value for their company. Once the problems are clear, you will prioritize them and build your own roadmap along with your squad to address epics in the best order and reach the quarterly objectives. You will be close to our business teams and customers to understand and feel their pains while using our platform.

Day-to-day work:

  • Discussions and investigations with our Operations, Sales & Marketing teams
  • Analyze platform and bot usage data
  • Collaborate with our Designers on prototypes
  • Talk regularly to our customers through interviews
  • Organize and prioritize feedback (using Harvestr)
  • Prioritize, organize and plan the work with your squad
  • Effectively communicate about current and future product evolutions

Preferred experience

Must haves

  • A first successful experience as a Product Manager
  • Fluent English (speaking and writing)
  • Excellent communication skills
  • Enthusiasm and leadership
  • Openness to criticism and ideas

Bonus

  • Previously worked for a B2B SaaS company as a PM
  • You are thrilled by the opportunities offered by automation and no-code.

You are …

  • A logical thinker with an analytical mindset. Carefully analysing data before making a decision is natural to you.
  • Empathetic for customers: you can easily put yourself in the shoes of others
  • Insights-driven: you always want to get to know the real why
  • Team player: you enjoy working with different people and giving/receiving feedback
  • You’re accountable and stick to your word. When you say something will be done, people can take your word for it.
  • You don’t like half-finished products and will push until it complies with your expectations.
  • You feel comfortable talking to people you don’t know, asking (tough) questions, and presenting in front of people.

Are we the company you are looking for?

As part of the Mindsay’s Product Team, you will have the opportunity to:

  • Work on products used by millions of users.
  • Have an experience in a challenging, modern product organization and take part of a global product line in AI and automation
  • Work with brilliant and passionate designers, developers, product managers in an international environment.
  • Have true ownership with a direct impact on the product

Recruitment process

  • A first call to get to know each other
  • A first interview (With manager and team member)
  • 1 product case studies
  • Final Interviews with the CTO

The entire process is remote friendly

Laiye France (ex Mindsay)

Laiye France (ex Mindsay)

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