🩺 At Lifen, we believe that everyone deserves high-quality, accessible, and financially sustainable healthcare. Lifen’s digital solutions are the missing puzzle piece for a truly patient-centric care system. We build bridges between stakeholders by facilitating the information flow: providers, insurance companies, governments, patients and the most innovative digital health apps.

🔗 How? We solve the interoperability puzzle so digital health innovators and healthcare facilities don't have to. Our FHIR platform helps cloud-based apps integrate seamlessly with primary data systems, without the hassle of connector jigsaws.

🔮 Lifen is also a pioneer in Artificial Intelligence: we build algorithms that reliably and automatically structure and integrate health information for a truly complete and dependable record system, eliminating hundreds of thousands worth of hours of routine administrative tasks.

Born in Paris and reborn all over Europe, we are more than 180 Lifeners committed to bringing the digital revolution to the healthcare sector.

 Lifen is always on the lookout for new talent 👱🏼‍♀️🧑‍🚀

Looking for your next professional challenge? In an ambitious start-up and in a meaningful industry? Do you have good customer relationship and would like to help us win our Public Health Institutions customers loyalty ? Come and join our team as a Key Account Manager - Public Healthcare Institutions !

In the context of National Funding Program “Segur de la Santé”, Lifen is aiming to support Public Hospitals through digital solutions. Within this team, you will be at the heart of the company's strategy and one of the key people to develop the business of medium-sized hospitals.

Your future missions as a Key Account Manager - Public Healthcare Institutions

🪃 You will be responsible for overseeing the deployment of our solution in Lifen's hospitals :

Coordination and launch of pilot facilities

Monitoring and evaluation (metrics monitoring and qualitative feedback)

Deployment (at the facility level or territorial hospital group)

🤝 You will be responsible for maintaining strong relationships with the company's main clients:

First point of contact with hospital management and project managers on the client side.

Follow the deployment of the hospitals in coordination with the internal teams (sales, delivery, technical project manager...).

Ensure the project’s progress to enable the hospital to reach their goals (especially on the Segur program)

Track solution usage and report needs to the product team.

Identify upsell opportunities, manage the deployment of new features / products and track adoption and usage.

🏥 You will be an ambassador for Lifen and its values to multiple stakeholders:

Facility Directors, CIOs, project managers, medical communities, secretaries, etc.

You will also have the opportunity to communicate and collaborate with a wide range of departments within Lifen to ensure customer needs are met.

The profile we’re looking for

👥 You have excellent organizational skills, you are able to manage a project with multiple stakeholders

📯You have excellent relational skills

📱You are able to analyze sales data and statistics and improve sales and marketing strategies

🏥You are known for your interpersonal skills, you know how to adapt your speech to the different stakeholders

🩺You have a particular interest in the world of health

Caring together also means acting benevolently. Like the industry in which we operate, we foster diversity, inclusion and equity. We highlight your skills and know-how, and banish all forms of discrimination, whether sexual, religious or political.

About our hiring process

HR Interview with Juliette

Manager Interview with Hélène

Case study to work on at home (and then to briefly present in front of the team)

Interview with the team/else

References check