You will be in charge of direct sales with Evaneos customers. You will be the person who receives inquiries through Evaneos platform and main contact for travelers. As the contract will be with the local agency, the job could contain any or more of the following duties :

• Understand travelers expectations
• Main contact for clients to determine travel needs, budgets and preferences : tailor-made itineraries
• Match travelers requirements with the transportation, accommodations, insurance, tours and activities.
• Advises clients regarding destinations, cultures, customs, weather and activities
• Responsible for billing with the travelers
• Handles travel issues, conflicts, complaints, cancellations and refunds
• Builds and maintains relationships with travel and tour operators
• Booking management: reservation with hotels and other services
• Follow-up of the sales process

Language required : German (oral and written skills) and Spanish (basics at least)
Experience in travels reception sales & knowledge about tourism products
Excellent customer service skills
Salary : According to profile. Please bear in mind there won’t be any contractual relationship between Evaneos and you.

1. Application with CV and motivation description
2. Video interview through Willo platform
3. HR interview with Evaneos Recruitment Services
4. Call with concerned local agency