You will work alongside the current French team and provide direct sales with Evaneos customers. You will be the person who receives inquiries through the Evaneos platform and the main contact for travelers allocated to you. As the contract will be with the local agency, the role could contain any or more of the following duties :

• Understand travelers expectations
• Main contact for clients to determine travel needs, budgets, and preferences : tailor-made itineraries
• Match travelers’ requirements with transportation, accommodations, insurance, tours, and activities.
• Advises clients regarding destinations, cultures, customs, weather, and activities
• Responsible for billing the travelers
• Handles travel issues, conflicts, complaints, cancellations, and refunds
• Builds and maintains relationships with travel and tour operators
• Booking management: reservation with hotels and other services
• Quality monitoring during the trip
• Work with the Cartier Team closely on itineraries and operations

Additional information

Duration & contract type: A trial period of 90 days, then semi-permanent (20 hours per week)(this can grow with development.
Precise location: France or Australia
Starting dates: ASAP
Salary: $20 per hour (AUD) bonus paid on each file achieved.

Language(s) required : French & English
Skills : Knowledge of Australia and preferably New Zealand, written skills, TP and Microsoft products
Qualities : Aptitude for sales, great communications skills, time management and the ability to work solo.

1. Application with CV and motivation letter
2. Interview through video interview platform
3. HR interview with Evaneos Recruitment Services if needed
4. Call with concerned local agency