Essity Global IT Services delivers CRM solutions to Essity business units in Europe, North and Latin America. These solutions help our business to implement their go-to-market strategies and to streamline sales, marketing and customer service processes thereby gaining a competitive edge when winning business with corporate and institutional clients.
We leverage Microsoft Dynamics 365 and Power Platform as core technologies for our CRM solutions. We are the competence center within Essity globally for Microsoft Dynamics 365 and associated technologies.
In this position, as IT Integration Software Engineer CRM B2B Services, you will board a great journey where your contribution will help us to improve our IT services and create disruptive CRM solutions at scale!You will work with an international and cross-functional team of experts and your focus will be the configuration of our Microsoft Dynamics 365 CRM application based on functional and technical specifications to meet quality & performance requirements.
Acting within the solution development team, you’ll contribute to the delivery of enhancement or new feature of the CRM System, through configuration, development, integration, and testing work packages, and will report to the IT Manager CRM B2B Services (HM).
We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.
In this position you are part of the scrum team of HM CRM B2B product, which core solution is a Microsoft Dynamics 365 system (CRM)
Develop and work on technical designs for the different entities of the D365 system, and for its integrations into other applications like SAP S4 or other internal web applications
Understand the underlying business processes to provide the best solutions to meet business requirements
Cooperate with developers, software engineers, architects, business analysts and business stakeholders to make sure that the applications meet requirements and performance goals.
Ensure that solutions meet requirements outlined in the design documentation, including unit testing
Assist in analyzing and solving issues regarding integration of the D365 solution
Ensure proper documentation and handover of the developed solutions to the support organization
University degree in relevant field (IT, infrastructure development) or equivalent work experience
2 to 3 years of relevant professional experience
D365 developer skills (.NET)
Integration developer skills (ideally TIBCO Scribe or SAP CPI)
Webservice API developer skills
Experience in agile delivery methodologies and in managing work, code, tests and builds in an agile framework utilizing tools such as Team Foundation Server, Azure DevOps or Jira
Fluent English knowledge required
Well-developed knowledge and skills of the technologies used, and applications supported by the application team.
Proven technical aptitude in one or more application programming domains
Strong problem-solving skills, being able to logically break down a problem into smaller manageable parts.
Customer oriented and with good stakeholder management ability, as you will support internal customers and stakeholders
Team player with positive mindset, for cross-functional collaboration.
At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.Collaborative and Inclusive Culture | Empowering & Engaged Leaders | Working with Powerful Purpose & Sustainable Impact | Learning and Growing in your Career | Supporting Well-being & Sustainable Working Life | Life-changing Innovations | Competitive Total rewards
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.