Sales Operations Manager F/H


Sales Operations Manager F/H




  • Application mobile, Santé, FoodTech
  • Entre 50 et 250 salariés

Le poste

Sales Operations Manager F/H

Cette offre a été pourvue !

Who are they?

At the heart of Brigad, there is the idea that everyone should have the opportunity to pursue their passion by being valued, considered and above all, free. This includes finding fulfilment in your work and career, being able to balance it with your personal life, being fairly compensated and being respected.

Brigad is proud to give to thousands of talents today, and millions tomorrow, the means to achieve this lifestyle, and we believe so firmly in our mission “To value work and make it accessible to all” that we have written it into our mission statement.

Since 2016, this ambition has materialised by providing our users with the best app on the market to connect self-employed professionals with healthcare and catering establishments for short-term missions.

⭐️ Our users are right, giving Brigad an NPS of 77/100 out of 5000 responses, and sharing how Brigad changed their lives!

If originally Brigad deployed itself in the catering (restaurants, collective catering) and healthcare sectors (care homes and clinics), tomorrow, even more sectors will be concerned: everywhere talents aren’t equipped to pursue their passion while being properly considered and free.

Brigad is currently available in the largest cities in France (Paris, Lille, Lyon, Bordeaux, Marseille, Strasbourg..) and in the UK (London, Manchester…), with the ambition to expand well beyond in France and Europe.

Exciting challenges are waiting for you: expect to discover new countries in which Brigad will expand, new industries, a top-notch product, a fast-paced development, and above all a solid team united around a truly concrete and positive impact on our daily users’ lives. A spirit that can, also be found on Glassdoor and the grade of 4.7/5.

Does this sound like the perfect fit for you? Great! Feel free to apply and let’s talk about it. ✨

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Job description

→ Your mission

As a member of the Business Operations team, you will be more specifically in charge of the operational success of the Sales team.
Your mission is to help the Sales team scale by highlighting new Business levers and manage strategic projects to optimize Sales tools and processes.
You will work closely with the VP Sales Europes and Sales managers, to provide them analysis and recommendations. Your projects should help Sales to focus on their core work and be more efficient.
This role reports to the Head of Data & Business Operations.

→ Your responsibilities

  • Make proactively recommendations to improve the Sales team’s productivity & performance. From prospect scoring to Sales tools stack rationalization, the Sales Ops manager has to run analysis and manage projects to implement best-in-class solutions, in collaboration with the Head of Sales Europe

  • Be in lead on the CRM optimization: Audit of our existing CRM, propose recommendations and implement updates. It will be your first main project at your arrival.

  • Manage future Strategic Projects aiming to improve Sales performance
    You will be in charge of prioritizing, scoping and implementing future Sales Operations projects: bonus structure redefinition, email automation, calling tools optimization, etc. The purpose is to help Sales having a 360° view of their prospects and clients, and have the right processes and tools to convert them into Brigad users.

  • Be responsible for Sales’ data quality from A to Z: ensure with Tech team the efficient integration of various Sales data sources (CRM, Aircall, etc.), update Sales dashboards and detect abnormal KPIs evolutions.

  • Be in charge of Sales training on your project: with the support of the Sales enablement manager, train teams on new processes or tools, and create simple and qualitative Sales knowledge base

Work closely with the Marketing, Product, Data and Sales teams: make sure no-one is working on silos on Sales Ops projects

Become the point of contact for Sales process questions: On the top of long term projects, answer Sales teams and managers’ questions about Sales processes and tools.

Preferred experience

If you have..

  • At least 4 years of experience, with a minimum of 3 years in either Sales Ops, CRM implementation or Consulting. Having a small experience in Sales is a plus but not mandatory
  • Strong understanding of CRM processes and tools. Having already participated in a CRM implementation is a strong plus
  • Proven experience in project management with transversal teams (C-levels, marketing, product, data and sales teams)
  • Analytical skills: very good knowledge of Excel and data crunching is a must. Knowing SQL is a strong plus, you are at least not afraid to learn fast about it
  • Both thinker & doer : strong analytical skills but also the ability to implement processes or tools by yourself
  • Creative problem solver: ability to detect issues and imagine creative solutions with limited resources
  • Good communication skills, oral and written
  • Ability to work independently by prioritizing effectively
  • Fluent professional English is a must. French is a strong plus.

… Then apply quickly! We look forward to meeting you! Here are all the other advantages by joining us

🏢Beautiful offices in the heart of Paris (Sentier)
🎉 Off-site events and regular afterworks
👫A young and innovative team
💸An attractive and uncapped package
🍕Restaurant tickets on your Swile card (4,25€ per day worked)
⚕️The Alan mutual fund 50% supported by Brigad
🏋 Preferential rates on your Gymlib subscription
💻 A Macbook Pro
🏠 Possibility of remote
📈 Coaching sessions in 1:1 every week / Regular Manager Training
🇬🇧 Weekly English and French lessons offered by Brigad
☮︎ A caring environment (Glassdoor rating: 4.5/5)
🍳Discover the Brigad experience by putting yourself in the shoes of one of our users for a day

Brigad guarantees equal opportunities to all candidates. Each application received is put into consideration regardless of ethnic and racial origin, opinions, beliefs, gender, sexual orientation, health or handicap.

Brigad’s fundamental values guide us each day in order to tackle those challenges with consistency and build an extremely strong culture:

  • Brave : Be bold and make courageous moves.
  • Impact : Do things that make a real difference.
  • Care : Pay attention to all the people around you.
  • Enjoy : Love what you do and have fun

Recruitment process

1st call with an HR team member
A meeting and Business case with Maïté, your future manager, and a member of the Sales team
Culture-fit session with a C-Level at our Paris office



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