Back Market is the world’s leading refurbished electronics marketplace with a team of 700 people, powering operations in 17 countries (and counting!).

Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.

Be part of an exciting and growing international adventure that will change the way the world consumes tech.

At Back Market, our Seller Success Management team is pivotal to our marketplace’s success. Reporting directly to the Head of Supply US, you will lead the Seller Success team for the US, 70% of the US business. You will contribute significantly to the overall business by enabling and supporting the growth and retention of key sellers in our most strategic global market.

The Seller Success Management team at Back Market is responsible for harmoniously managing the two most critical areas of seller performance: Sales and Quality. You & your team will drive sales by ensuring a compelling product offer, great everyday prices, fast delivery, and fantastic deals for our customers. You will also be - and at the same time - be responsible for coaching Sellers on their quality performance to ensure customers on Back Market have a great experience. The Seller Success Managers must wear both hats & it is up to you to help them manage this balance!

Based in our Brooklyn office, just off the L train, you'll work closely with all other functions for the US business. We’re a startup within a scaleup & a passionate bunch of saboteurs who are dedicated to making sure our offer to customers & sellers, as well as the Back Market brand, stand out.

Your Mission (If You Accept It): 🥇

You're at The Right Place If:

This position has an estimated annual base salary range of $80,000 to $130,000, plus opportunities for equity. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as prior experience leading a team of Account Managers. We welcome direct conversations with each candidate about compensation in all of our initial calls.

WHY SHOULD YOU JOIN US ? ✌🏼

- An attractive salary that comes with equity options, health insurance, paid maternity and parental leave, 401K, commuter benefits, mental health support, and more,

- Flexible working hours and hybrid models that let you choose which days you to work in the office and at home (because work-life balance is an individual right).

- Professional development programs, internal mobility, and the opportunity to make your career what you want it to become.

- A meaningful mission. But also fun. We're serious about changing the landscape of the electronics industry and we like to keep things spicy.

- A booming scale-up: we are rapidly growing in Europe, the USA and in Asia!

- Welcoming, safe, and inclusive working environment where everyone's opinion, differences, and backgrounds are heard and respected.

Back Market is an Equal Opportunity Employer which means we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.

Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.