At ACC , aftersales department is under construction. We are designing how we want to work in the next year. The department will be in charge of claims,  warranty, spares parts management… and customer satisfaction.

In this context we are looking for an intern to support the aftersales department.

Tasks -among others- will be :

-   Preparation of 2 or 3 tests campaign to check readiness of aftersales department

o   Imagine scenarios including IT, supply chain and process  

o   Organize logistics test campaign

o   Write lessons learned & action plan   

-          Support of Customer Satisfaction & warranty manager

-          Support of Aftersales department director

-          Follow up with project partners on open topics

-          Come up with own ideas to do things better !

Knowledge

• Student of engineering, trade or similar faculties, MBA possible

Key behaviors

• Open minded,
• Engaged,
• Willing to take responsibility,
• Full of ideas to do things better….

Some extra skills which make the difference

• Good communication skills,
• Good interaction with other people,
• Team player

Language skills

• French : fluent
• English : basic knowledge

Why join us?
Our Advantages and Perks: new premises, parking spaces reserved for carpoolers, possibility of recharging your electric car on reserved spaces in our parking lot.

Other perks and advantages include : Company restaurant, meal and also vegetables/fruits baskets delivery service. Janitorial services, telecommuting, complementary retirement plan (subject to a salary threshold), additionnal & seniority leaves, well-being workshops, osteopathy sessions.

You will also benefit from access to our Sports & Culture association, conferences, and also sports, holidays and culture subsidy.

https://www.youtube.com/watch?v=NbXdlWjWhX8
https://www.acc-emotion.com/fr/facilities/bruges-bordeaux

Our process usually involves 3 interviews: 2 technical and one HR.