IT Support Specialist

Indefinido
Paris
Salario: No especificado
Sin trabajo a distancia
Experiencia: > 2 años

GitGuardian
GitGuardian

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El puesto

Descripción del puesto

Your main missions will be:

  • Maintain our IT assets inventory (laptops, screens, printers, video conferencing systems, switches, mouse, keyboards, etc.)

  • Prepare, install laptops (hardware and software deployment) and IT devices (video conferencing, printing, etc.) and provide support

  • Onboard new employees on managing their access rights

  • Ensure the security of our assets, in compliance with our SOC 2 policies

  • Maintain, settle and support our networking equipments

  • Manage the commercial relationship with suppliers

  • Write, maintain and improve technical documentations for the IT team, and end-user documentations for all employees and contractors

  • Install, configure, and troubleshoot hardware and software components

  • Collaborate with Platform team members to implement and maintain IT systems and procedures

  • Train end-users on new hardware and software applications

  • Stay up-to-date with emerging technologies and trends in the IT field

You will also participate in the following projects:

  • Test and choose the best equipments, optimizing price, comfort, and hardware / software compatibility

  • Implement GitGuardian’s MDM (Mobile Device Management) system

  • Work with the Platform team to provide a safe, reliable and secure work environment to all Guardians and contractors


Requisitos

If you think you match at least 70% of these criteria, please apply!

  • 2-5 years of previous experience in a similar position

  • Good knowledge of Linux, and macOS

  • Previous experience with an MDM or IT asset management system

  • Passion for computer hardware & software, support and automation

  • Good english skills (our team is composed of 20 nationalities)

It’s also nice if:

  • You have worked in a SOC 2 compliant, or ISO 27001 certified environment

  • You don’t hand passwords to users on post-it notes ;-)

  • You’re a true team player, always willing to help your peers improve their skills!

  • You have a deep understanding of the startups dynamics and challenges

  • You have experienced strong team growth in a previous company


Proceso de selección

At GitGuardian, we are committed to building a diverse, equitable and inclusive workforce.

We will ask for your gender on the application page to help us understand the diversity of our applicant pool and to track our progress in attracting and hiring a diverse workforce. The information is optional and will not be disclosed to the hiring manager or the interview team and will not be considered in the hiring process. We appreciate your willingness to share this with us so that we can continue to improve our diversity and inclusion efforts.

1. Video call with Didier (Engineering Manager), your future manager

To discover your professional project and evaluate if there could be a mutual match.

2. Technical interview with the team

To evaluate your skills for the position and project yourself into the role

3. Final interview with Eric, co-founder

To detail our company’s vision and ambitions for the next couple of years.

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