We are looking for an experienced and motivated Italian sales agent to join our partner agency’s team in Moshi, Tanzania. You will manage travelers’ requests via the Evaneos platform and you will be one of the main contact for travelers in the Italian market. With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip, that aligns with Evaneos values and expectations for outstanding quality.
Reporting to Solène’s team, you will be operating for the Italian market. Your main missions will be:
🕵️ Advising customers to offer them a tailor-made trip that meets their expectations
Getting in touch with travelers through the Evaneos platform
Understanding travelers’ expectations and specific needs
Providing travelers with guidance regarding destinations, cultures, traditions, and activities
🧳 Managing all the practical aspects of the trip
Matching travelers’ requirements with transportation, accommodation, insurance, tours, and activities according to their budget
Billing the travelers
🌟 Ensuring customer satisfaction throughout the trip
Being the local point of contact for travelers throughout their trip
Performing quality monitoring during the trip
Handling travel issues, conflicts, complaints, cancellations, and refunds
📅 Duration & contract type: local contract, minimum 2 years
📌 Precise location: Moshi, Tanzania (it’s possible to work from anywhere in Tanzania)
🤝 Availability (Starting dates): As soon as possible
💲 Salary: Negotiable according to your profile, started from 500 dollars (fixed salary) + commissions per booking
⏰ Working time per day and week: Monday – Friday (8am – 5pm) & Saturday from Home (8am – 1pm)
Flexible work: 1 day working from home
Join our Evaneos local agencies partner network of over 600 local agencies around the world and commit to build unique and responsible trips
Sponsored Resident and work permits in Tanzania
Insurance : As per Tanzania Labor Law & Health Insurance
Paid trips around Tanzania with the rest of the team to discover new places (approximately once a month)
✅ Core skills
You are native in Italian and proficient in English
You know well Tanzania, its culture, traditions and points of interest
You have excellent interpersonal skills and you are customer-oriented
You have 2+ years of experience in tourism and previous sales experience
💥 Bonus skills
You already live in Tanzania
You are not afraid of the unexpected and adaptable
You enjoy problem-solving
Organization and time management have no secrets for you
You don’t have all the skills listed? Apply anyway! Above all, we’re looking for talented people who are enthusiastic about changing the face of the tourism industry by offering more responsible travels.
1️⃣ Profile selection (CV + cover letter)
2️⃣ HR interview with Maëlis, Evaneos Recruitment Services manager, through the Willo platform
3️⃣ Final interview with Solène Perbost, your future manager
🎊Welcome to Tanzania! 🎊