Stockly

Stockly

Operations - CDI

  • Permanent contract 
  • Starting date:  
  • Salary between €25K and €28K
  • Paris
  • Occasional remote authorized
  • 3 years of college

The company

Stockly

Stockly

    The job

    Operations - CDI

    • Permanent contract 
    • Starting date:  
    • Salary between €25K and €28K
    • Paris
    • Occasional remote authorized
    • 3 years of college

    À propos

    Stockly permet aux e-commerçants de continuer à vendre même lorsqu’ils sont en rupture de stock en les connectant à un réseau de fournisseurs. En construisant le premier stock mutualisé, Stockly transforme la rupture de stock en force. En effet, près de 30% des consommateurs confrontés à ce problème abandonnent leur panier d’achat car un des produits souhaités était en rupture.

    L’équipe de Stockly fait face à des défis variés aussi bien sur l’aspect business que technique ou encore logistique. Internationale dès ses débuts, Stockly doit gérer des problématiques de variabilité de modèles et de volumes de données au quotidien.

    Les équipes TechOps, Engine, BI, Back-office, Ops, Sales et Admin travaillent ensemble à la résolution de ce problème !

    Descriptif du poste

    About Stockly

    Stockly is a retail-tech company that targets to solve the problem of out-of-stock products in e-commerce. With our technology, e-retailers can keep selling out-of-stock products, making other retailers ship them directly to consumers. 

    Our product is live across Europe and convinces more clients every day. Our mission is to create the world first global inventory for retail. To better understand what we do, check out our pitch at Techstars demo day.

    We are looking for a smart and talented customer support intern to join the Operations team working closely with the Head of Operations Pierre.

    Position

    A smart and talented Customer Support & Operations to join the Ops team to work with us on ensuring customer satisfaction and making it core to our product while reinventing stock management.

    Facing customers’ requests is strategic to see where we can improve and what our product has to offer. That’s why you will be key to our company development by being Stockly face to the customers. Your missions will include:

    • Handling customer incoming requests
    • Gathering customer feedback and implementing long-term solves
    • Investigating to find solutions and prevent problems from happening again
    • Buying from our suppliers
    • Communicating with our business partners

    Everytime you will face recurring tasks or pain points, you will be in charge of finding and implementing solution to tackle this and help the company and team move to next stage.

    Benefits

    • a great working environment in le Sentier
    • 50% reimbursement of your Navigo Pass
    • remote friendly policy
    • regular global events
    • coffee and fruits
    • a climbing & football team

    Profil recherché

    So, if:

    • You are autonomous;
    • You love learning from others and humbly sharing knowledge with them
    • You are hard working
    • You are well-organized & efficient
    • You pay attention to details
    • You love writing and exchanging with others
    • You are looking for an end of studies internship
    • You are fluent in French and you can speak English

    Then apply!

    If you want to work with an ambitious team who wants to become #1 in the market in a fast paced environment, this is the place for you!

    Déroulement des entretiens

    1. Form to fill for us to know you better
    2. Screening call with our HR Claire
    3. One hour face-to-face interview with our Head of Operations Pierre
    4. Ref checks

    Découvrez l'équipe

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    Stockly

    Stockly

    • Big Data, E-commerce, Logistique

    Operations - CDI

    • Permanent contract 
    • Starting date:  
    • Salary between €25K and €28K
    • Paris
    • Occasional remote authorized
    • 3 years of college
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