Team Lead, Account Management Germany W/M - Ecommerce
ManoMano

ManoMano

Team Lead, Account Management Germany W/M - Ecommerce

The company

ManoMano

ManoMano

  • E-commerce
  • From 250 to 2000 employees

The job

Team Lead, Account Management Germany W/M - Ecommerce

Who are they?

Launched in 2013 and following 8 years of strong growth, French Home Improvement tech company ManoMano seems unstoppable!

Thanks to the success of our fundraising (300 million euros so far), we now have more than 530 Manas & Manos located across our 3 offices: Paris, Bordeaux and Barcelona.

Our business platforms are represented in 6 countries: France, Belgium, Italy, Spain, UK and Germany. They carry over 4 million products and work with more than 3,000 sellers highly selected.

Proud to be part of the Next 40 since 2019 (Top 40 French startups), we have the objective to reinvent the Home Improvement experience by providing customers a one stop shop solution for easy access to online tips, products and innovative services.

More than anything, joining ManoMano presents a fantastic personal experience, where global projects and core values are underpinned by individual skills.

Our camaraderie, efficiency and employee-focused mindset (particularly important to us!) have led ManoMano to become renowned for the optimal working conditions it provides.

Have a look at our Blog : https://medium.com/manomano-tech

ManoMano
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Job description

OUR COMPANY CULTURE 💙

People are at the heart of ManoMano’s culture around our 3 core values : boldness, ingenuity and responsibility. 

As a marketplace specialized in Home Improvement industry operating in Europe, ManoMano has been disrupting the German market since 2016. Today we start to have an interesting market share, but the growth opportunities remain huge. The opening of our offices in 4 different locations, 2 new fulfillment centers and ManoMano Pro platform  dedicated to Home Improvement professionals, are the demonstration of our strong potential in this market.

ManoMano is looking for a Lead Account Management B2C Germany, responsible for the development of our business in Germany and able to customize our global strategy to the country's needs.     

Within the ​Sellers' team and reporting to the Head of Business Development Germany, you will occupy a key role for ManoMano's growth: manage Account Management Germany team, to provide the best support to our German sellers increasing their commitment. Thanks to your flexibility and agility, you will manage 2 different teams: the Key account managers and the Sellers account managers.

As a Lead Account Manager, you will be responsible for top and bottom line results of your portfolio.

Missions

  • Structure the relationship with our sellers
  • Implement the Account Management strategy according to the different types of partners
  • Set outstanding process to immediately highlight sellers’ ways of improvement
  • Set up standardized action plans for any identified way of improvement 
  • Set and monitor the KPIs that will help you achieve your objectives
  • Develop the relationship with our partners
  • Ensure sales growth and margin improvement 
  • Be the voice of our partners at the company level (sponsor internally any tech or non-tech initiatives)
  • Build and manage your team
  • Act as a leader and mentor to grow individuals
  • Support your team by defining efficient and innovative process
  • Actively set your business priorities and share them with your team
  • Profile requirements

  • Competent and business oriented leader with minimum 5 years of relevant experience in business development, management and ecommerce, used to communicate clearly and effectively (written & verbal) with senior business leaders.
  • Excellent digital culture & deep understanding of the marketplace business models.
  • Proven successful on market planning/analysis and opportunity identification.
  • Master graduated from a Business School / Engineering School (or equivalent university education).
  • Data Driven, people know you for your analytical and synthesis mid.
  • Autonomous and adaptable (able to work in a constantly changing environment).
  • Curious, with a strong desire to learn.
  • Proactive, collaborative and solutions oriented
  • German Mother tongue mandatory
  • #LI-remote

    At ManoMano we are dedicated to building an inclusive and diverse workforce where each individual can grow. 

    We respect and value the richness of varied cultures, perspectives, skills and experiences within our teams which is why we are looking for talented people from all backgrounds.

    The information collected on this form is recorded in a file used by ManoMano - Colibri SAS so that we can process your application.   

    The data is kept for 2 years from the date of your application. You can access your data, rectify it, request its deletion or exercise your right to limit the processing of your data. You can also exercise your right to the portability of your data. Consult the cnil.fr website for more information on your rights. 

    To exercise these rights or if you have any questions about the processing of your data under this scheme, you can contact our data protection officer by writing to dpo@manomano.com.  

    If, after having contacted us, you feel that your "Data Protection" rights have not been respected, you may submit a complaint to the CNIL.

    ManoMano

    ManoMano

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