We are looking for an experienced and motivated Italian sales agent to join our partner agency’s team in Moshi, Tanzania. You will manage travelers’ requests via the Evaneos platform and you will be one of the main contact for travelers in the Italian market. With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip, that aligns with Evaneos values and expectations for outstanding quality.

Your missions as a sales agent in Tanzania

Reporting to Solène’s team, you will be operating for the Italian market. Your main missions will be:

🕵️ Advising customers to offer them a tailor-made trip that meets their expectations

• Getting in touch with travelers through the Evaneos platform

• Understanding travelers’ expectations and specific needs

• Providing travelers with guidance regarding destinations, cultures, traditions, and activities

🧳 Managing all the practical aspects of the trip

• Matching travelers’ requirements with transportation, accommodation, insurance, tours, and activities according to their budget

• Billing the travelers

🌟 Ensuring customer satisfaction throughout the trip

• Being the local point of contact for travelers throughout their trip

• Performing quality monitoring during the trip

• Handling travel issues, conflicts, complaints, cancellations, and refunds

Additional information

📅 Duration & contract type: local contract, minimum 2 years

📌 Precise location: Moshi, Tanzania (it’s possible to work from anywhere in Tanzania)

🤝 Availability (Starting dates): As soon as possible

💲 Salary: Negotiable according to your profile, started from 500 dollars (fixed salary) + commissions per booking

⏰ Working time per day and week: Monday – Friday (8am – 5pm) & Saturday from Home (8am – 1pm)

Flexible work: 1 day working from home

Your advantages 💫

• Join our Evaneos local agencies partner network of over 600 local agencies around the world and commit to build unique and responsible trips

• Sponsored Resident and work permits in Tanzania

• Insurance : As per Tanzania Labor Law & Health Insurance

• Paid trips around Tanzania with the rest of the team to discover new places (approximately once a month)

✅ Core skills

• You are native in Italian and proficient in English

• You know well Tanzania, its culture, traditions and points of interest

• You have excellent interpersonal skills and you are customer-oriented

• You have 2+ years of experience in tourism and previous sales experience 

  💥 Bonus skills

• You already live in Tanzania

• You are not afraid of the unexpected and adaptable

• You enjoy problem-solving

• Organization and time management have no secrets for you

You don’t have all the skills listed? Apply anyway! Above all, we’re looking for talented people who are enthusiastic about changing the face of the tourism industry by offering more responsible travels.

1️⃣ Profile selection (CV + cover letter)

2️⃣ HR interview with Maëlis, Evaneos Recruitment Services manager, through the Willo platform

3️⃣ Final interview with Solène Perbost, your future manager

🎊Welcome to Tanzania! 🎊