You will be in charge of direct sales with Evaneos customers. You will be the person who receives inquiries through the Evaneos platform and the main contact for travelers. As the contract will be with the local agency, the job could contain any or more of the following duties :

• Understand travelers expectations
• Main contact for clients to determine travel needs, budgets, and preferences : tailor-made itineraries
• Match travelers’ requirements with transportation, accommodations, insurance, tours, and activities.
• Advises clients regarding destinations, cultures, customs, weather, and activities
• Responsible for billing the travelers
• Handles travel issues, conflicts, complaints, cancellations, and refunds
• Builds and maintains relationships with travel and tour operators
• Booking management: reservation with hotels and other services
• Quality monitoring during the trip

More information :

• duration & contrat type : undefined
• precise location : Skolavordustigur 3, 101 Reykjavik
• starting dates : ASAP
• Salary : approx. 3000euros

Language(s) required : Excellent german.

Skills:

• Passion for Iceland and icelandic nature
• Knowledge of Salesforce, Wordpress, Pro by Evaneos would be preferable but not necessary

Qualities:

• Communication and organizational skills
• Independence and initiative
• Solution-oriented thinking

1. Application with CV and motivation letter
2. HR interview with Evaneos Recruitment Services
3. Call with concerned local agency