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Business Data Analyst Intern (Trade-in Program - Buyback)

Internship
Paris
Salary: Not specified
No remote work
Education: BAC+3

Back Market
Back Market

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The position

Job description

Back Market is the world’s leading refurbished electronics marketplace with a team of more than 650, powering operations in 16 countries (and counting!).

Back Market is undergoing meteoric growth and has raised $884 million, with a valuation of $5.7 billion. Our mission is simple: empowering people to buy tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact.

Be part of a great and growing adventure that will change the way the world consumes tech.

About us:

As a part of the Buyback Team, you will be actively contributing to the growth of Back Market by helping our refurbishing partners to source used products and fuel the circular economy. 

You will be responsible for tracking the Buyback performances and support the team members on their daily data needs and their projects.

Buyback is like a small company in the company, where you will be exposed to a large variety of business topics (traffic, UX/CX, payment, logistics, pricing, profitability, customer care, ...), have the opportunity to build new tools and analyses, and be in contact with many other Back Markers inside and outside the team. 

Based in our Paris or Bordeaux office, you will be working closely with Pierre, our Buyback & Logistics Data Analyst, and Marie-Fanny, our Buyback Manager.

Your Mission (If You Accept It): 🥇

DAILY TASKS :

-Be responsible for answering and assisting the team on data & analyses needs 

-Be responsible for maintaining, updating and improving the monitoring tools (using SQL, Tableau,Gsheet) and building automations to improve efficiency

-Track and monitor the operational performances of the Buyback based on key performance indicators (GMV, Average baskets, conversion, etc…) on a daily / weekly / monthly basis

PROJECTS:

-Quality: build new KPIs and dashboards to track, analyze and improve customer satisfaction, contact rate and merchant quality 

- Traffic and conversion: build shared analyses with the marketing acquisition and web analytics teams to optimize buyback conversion 

-Price and profitability: analyze data to determine the buyback prices to optimize conversion and profitability 

-Refurbisher partners: build specific dashboards to track refurbishers’ performance and provide them with data to help them grow with us 

-International: build Buyback reporting in new countries

You’re At The Right Place If: ⭐

  • You are in Bachelor’s or Master’s degree in Business, Management or Engineering with specialization in data & analytics or equivalent 
  • You have strong skills in data analytics, visualization and modeling, including experience with SQL & Gsheet ; ideally with Tableau, Google Analytics/Datastudio and Amplitude
  • You are also interested in helping the business grow thanks to the data analyzed (project management/coordination skills)
  • You have good communication skills and you are able to make your work accessible to a non-technical audience 
  • You know how to work in autonomy 
  • You like to do concrete things and you are not afraid to get your hands dirty
  • You are an amazing team player with whom it’s always a pleasure to work 
  • You are fluent in English, French or German is a big plus
  • About the internship:

    - Starting date is in January or February, 2023

    - Duration : 6 months (until July 2023)

    - Full-time role (35h/week)

    - Location : Paris, France

    --> You must have an internship agreement provided by your current French school

    Recruitment Process:

    -Zoom HR Interview with our Talent Acquisition Specialist (30min)

    -Technical Test

    -Technical Interview (45min)

    -Cultural Fit Interview (30min)

    WHY SHOULD YOU JOIN US ? ✌🏼

    - A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!

    - An attractive salary, multiple benefits (meal tickets, health insurance, etc...), internal events, etc… 

    - Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas!

    - A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia!

    - We embrace work life balance which includes flexible working hours and the opportunity to work from home. 

    - A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.  

    Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

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