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Product knowledge manager

Permanent contract
Lyon
Salary: Not specified
A few days at home
Experience: > 1 year
Education: Master's Degree

Agicap
Agicap

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The position

Job description

The Product Knowledge Manager Data Integration is the reference in terms of data integration on his given scope (including bank sync, accounting and invoicing softwares). His goal is to make sure the product team developments are aligned with the strategy and needs. He will be involved in complex and technical issues of our API integrations (bank connectors & accounting/invoicing softwares), working closely with the PMs and Techs.

The role can be based in the Paris or the Lyon office.

✨ As a Product knowledge Manager you will :

  • Become the data integration expert for the Customer Success and Sales teams in their local markets → solve complexe and technical issues, be the main interlocutor for the teams and report to top management on data integration health per country
  • Be the main interlocutor for our Bank aggregator partners → ensure the highest level of support and discuss new bank integration prioritization to maximize our coverage and stability
  • Based on your field knowledge, work closely to the Product Managers and their developers to improve integrations, discuss fixes and new developments prioritization
  • As a bank and integration expert, you will be in charge of creating impactful trainings and documentations to make sure the knowledge is spread among the Customer Success and Sales teams

✨What we offer :

  • Attractive remuneration, depending on career path and XP
  • Restaurant Swile vouchers
  • 100% public transport support
  • Offices in Lyon and Paris
  • A key moment to join a fast-growing startup
  • A hyper-educative empowering entrepreneurial framework with a lot of autonomy
  • A daily challenge for managers and CEOs of SMEs
  • A sustained and passionate work atmosphere with a real team spirit to get Agicap off the ground internaitonally 🚀

Preferred experience

  • You are graduated from a top engineering or business school
  • You are fluent in German, English and French
  • You are customer, problem and impact oriented
  • You have a first expérience in tech environment
  • You demonstrate methodological rigor
  • You have a team spirit and you have experience working with CS, sales, tech, PM, marketing teams
  • You are an excellent communicator and you are able to share your vision
  • You are ambitious and the startup spirit attacts you

Recruitment process

  • Motivation interview with Camille, Product Recruiter
  • 1 interview with Elie, Product Ops manager
  • 1 Interview with Romain, Product Knowledge manager
  • 1 interview with Jeremie, VP Product

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