Sales Strategy & Operations Manager

Permanent contract
Paris
Salary: Not specified
Fully-remote
Experience: > 3 years
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360Learning
360Learning

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Questions and answers about the job

The position

Job description

We are looking for a new Sales & Strategy Operations manager to join our team! As a Sales Operations Manager, you will be playing a critical role in helping our US Sales teams boost their commercial performance (hit ratio, deal size, deal size).  To do so, you will be working closely with our CRO, our VP of Sales, the Sales Coaches and the Enablement team.

You will be joining the Operations team: an international team of 10 talented, results-driven professionals with consulting and B2B SaaS experience. 

The team's mission is to ensure 360Learning's efficient growth & healthy business. The Team designs and executes strategic growth, transformation, and value creation initiatives across multiple teams: Sales, Customer Success, Product, Marketing, Partnerships. The team is a key contributor to our scaling strategy and helps each team exceed its targets by identifying improvement levers, benchmarking, and implementing best practices.

Within 1 month you will:

  • Master our internal tools and processes
  • Become an expert on our sales processes & tools as well as on our product
  • Identify your first OKRs to help boost sales performance
  • Within 3 months you will:

  • Become the main business partner for the US Sales team and support the execution of our Sales Playbook
  • Conduct your first Sales Coach meeting to monitor sales performance
  • Deliver your first OKR with immediate revenue impact
  • Within 6 months you will:

  • Lead a project to improve our forecasting methodology
  • Understand our sales funnel attrition and deliver initiatives to fix the biggest attrition issues
  • Optimize our target/incentives model to drive revenue growth
  • Within 12 months you will:

  • Become a Sales Operations expert by proactively benchmarking best practices in the market
  • Partner with sales leadership to boost our commercial performance
  • The Skill Set:

  • A minimum of 2-3 years of experience in a top tier consulting or in a tech startup environment
  • Entrepreneurial mindset, thrives in a fast past environment
  • Analytical skills and structured thinking; you know how to turn data into a vision and build a roadmap
  • Project management skills and ability to work collaboratively in a fast-paced environment
  • Excellent written and verbal communication skills
  • Fluent English (US/UK) / B2 level or equivalent (FR)
  • Enthusiasm for our working environment explained here:  https://bit.ly/Convexity_360L
  • Interview Process

  • Phone Screen with our Talent Acquisition Manager
  • Discovery meeting with our Revenue Operations Director
  • Case study with our Director of Operations and our Director of Revenue Operations
  • Clarification Meeting with US Sales Leadership
  • Culture Fit Meeting with our Chief Operations Officer
  • Ref Checks 
  • Offer !
  • ⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC

    What we offer:

  • Compensation: Package includes base salary, a variable component and equity 📈
  • Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. 
  • Balance: Flexible hours, full remote work possible anywhere in France 🏠
  • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
  • Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
  • Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey: https://360learning.com/blog/360learner-journey/ & Convexity Culture: https://bit.ly/Convexity_360L 🚀👩🏻‍💻🏆
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