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Product Manager

Plný úvazek
Paris
Plat: Neuvedeno
Počáteční datum: 30. dubna 2022
Plně vzdálený
zkušenosti: > 2 roky
Vzdělání: Magisterský stupeň vzdělání

Laiye France
Laiye France

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Pozice

Popis pozice

👪 About the product team:

You will be part of the Product Business Group working on improving our conversational IA low code platform capabilities, to help companies provide simple and efficient customer interactions at any time.

You will work closely with our Head or Product, Product Designers, and Tech team, currently growing to become our European Tech Hub. You will lead product management in a squad of 1 Engineering Manager and 3 to 5 developers.

What will you be doing?

Your main focus will be to increase the capabilities of our platform while making it even simpler for business users to build complex automation with pre-built tools that are intuitive and easy to use for our customers.

You will identify, investigate, deeply understand, and break down the problems that our customers face every day in their Customer Service teams to drive value for their company. Once the problems are clear, you will prioritize them and build your own roadmap along with your squad to address epics in the best order and reach the quarterly objectives. You will be close to our business teams and customers to understand and feel their pains while using our platform.

Day-to-day work:

  • Discussions and investigations with our Operations, Sales & Marketing teams
  • Analyze platform and bot usage data
  • Collaborate with our Designers on prototypes
  • Talk regularly to our customers through interviews
  • Organize and prioritize feedback (using Harvestr)
  • Prioritize, organize and plan the work with your squad
  • Effectively communicate about current and future product evolutions

Požadavky na pozici

Must haves

  • A first successful experience as a Product Manager
  • Fluent English (speaking and writing)
  • Excellent communication skills
  • Enthusiasm and leadership
  • Openness to criticism and ideas

Bonus

  • Previously worked for a B2B SaaS company as a PM
  • You are thrilled by the opportunities offered by automation and no-code.

You are …

  • A logical thinker with an analytical mindset. Carefully analysing data before making a decision is natural to you.
  • Empathetic for customers: you can easily put yourself in the shoes of others
  • Insights-driven: you always want to get to know the real why
  • Team player: you enjoy working with different people and giving/receiving feedback
  • You’re accountable and stick to your word. When you say something will be done, people can take your word for it.
  • You don’t like half-finished products and will push until it complies with your expectations.
  • You feel comfortable talking to people you don’t know, asking (tough) questions, and presenting in front of people.

Are we the company you are looking for?

As part of the Mindsay’s Product Team, you will have the opportunity to:

  • Work on products used by millions of users.
  • Have an experience in a challenging, modern product organization and take part of a global product line in AI and automation
  • Work with brilliant and passionate designers, developers, product managers in an international environment.
  • Have true ownership with a direct impact on the product

Proces náboru

  • A first call to get to know each other
  • A first interview (With manager and team member)
  • 1 product case studies
  • Final Interviews with the CTO

The entire process is remote friendly

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