There are two Business Leads in the Paris office, one for EAST and one for WEST. The Business Lead will evolve:
Under the supervision of the board of directors - Group Managing Directors, Group HR Director & Paris Associate Director Direct reporting line to Paris Associate Director
Direct supervision of the Senior Client Partners & Client Partners Coaching of the Senior Implants within Client teams

DIMENSIONS OF YOUR ROLE

1- DEVELOPING & NURTURING CLIENT LOYALTY

• Based on a current client portfolio in the WEST team, including leading Beauty & Luxury groups, Food & Beverage and Wines & Spirits international companies, etc:
• Listen, understand and support to unlock the business strategy our clients
• Anticipate and follow-up on clients needs by re-framing their sow and backuping WITH through contracts
• Monitor overall client satisfaction & come up with suggestions for improvement to be shared with teams and above
• Manage cross-sell & upsell opportunities within the WEST team to unlock business
• Create triggers & discussions for EAST team or new offers and offices (ie. Geneva)
• Financial & business follow up and reporting to other directors to provide visibility
• Share best practices with other strategic developers to level up our operational standards

2- HACKING ON NEW PROSPECTS

• Based on a current lead pool in the WEST team, including existing clients & new identified hot prospects:
• Handle a client portfolio based on projects already sold or in the pipeline
• Strategize the cost & revenue structure to increase it by minimum 1.5M each year
• Be accountable for costs & revenues on a quarterly basis for existing clients and taking care of the commercial development with appropriate growth of the cost structure
• Come up with suggestions (new offers, new com toolkits, new partnership) to unlock discussion entries

3- CONTRIBUTING TO WITH VISIBILITY
With the support of our Comms managers, contribute to become the official entry door of the WEST offer and:

• Participate in the comms strategy of WITH internally and externally (articles, podcasts, webinars…)
• Create a community of clients and prospects and animate them through events, diners, invitations, gifting for special moments
• Be the go-to person to create bonds with our tech & partner ecosystem, create a pool & identify co-branding opportunities

4- TEAMS LEAD & DEVELOPMENT
With the support of the current Client Partner teams:

• Be the go-to person for the team to build up the annual strategy of the clients
• Management of a team of 10+, including career management policies and actions - raise, bonus, mobility, and so on
• Management of the recruitment process for the whole team with the HR director
• Accountable for a positive & collaborative workplace
• Coach & mentor senior implants, animate communities around clients

More than 10 years of experience in digital marketing in agencies, consultancies, brands Track record of managing and developing a business with more than 1 million turnover
Proven track record of recruiting, coaching and mentoring talents at a senior level, genuine care for helping out and nurturing talent development paths and programs Strong leadership skills & operational drive, people-oriented and results-driven
Highly resourceful, flexible and creative in solving problems and strong sense of urgency to prioritize and orchestrate tasks, namely as a manager within a team, and deliver on time while ensuring the highest quality standards Strong attention to details and technicalities, excellence-driven
Business acumen and keen interest for the beauty, luxury, food & beverage industries Proven success working with all levels of management
_ Excellent interpersonal and communication skill sets